Trustpilot
Customer Success Manager - DACH(m/w/x)
Full-timeOn-siteExperienced
Hamburg
New Job?Nejo!
Your personal AI career agent
TRTrustpilot
Solution Engineer - Europe(m/w/x)
Hamburg
Full-timeOn-siteExperienced
Nejo AI Summary
Developing SaaS solutions for enterprise clients on Trustpilot's review platform. Pre-sales and technical advisory experience required. 28 days holiday, 2 paid volunteering days.
Requirements
- English fluency and proficiency in at least one other language (German, Spanish, Dutch, Italian, Danish, Swedish)
- Proven experience in pre-sales, solutions consulting, or technical advisory roles in SaaS or technology
- Strong technical foundation with understanding of APIs, web integrations, data flows, and SaaS architecture
- Excellent communication and presentation skills, translating technical concepts to business value for large organizations
- Customer-centric and commercially aware, with strong problem-solving skills under pressure
- Comfortable managing multiple sales opportunities and diverse stakeholders simultaneously
- Organized, proactive team player motivated by solving customer challenges through innovative technology
- Experience collaborating effectively across Sales, Product, and Customer Success functions
- Encouragement to apply even if not all requirements are met
Tasks
- Partner with Enterprise Account Executives to uncover customer needs
- Develop scalable solutions aligned with business objectives
- Deliver tailored demos and presentations to stakeholders
- Lead pilot programs to validate functionality and integration
- Act as a trusted advisor, resolving technical blockers
- Work with Product, Engineering, and Implementation teams
- Maintain accurate documentation for proposed solutions
- Capture customer feedback to inform product development
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Business Fluent
- Spanish – Business Fluent
- Dutch – Business Fluent
- Italian – Business Fluent
- Swedish – Business Fluent
Benefits
More Vacation Days
- 8 additional holiday days after 6 months
Purpose-Driven Work
- 2 paid volunteering days
Competitive Pay
- Competitive compensation package
Bonuses & Incentives
- Bonus
Additional Allowances
- Benefit-in-kind (44€/month)
- Travel expenses
Healthcare & Fitness
- Private healthcare
- Gym membership
- Health benefit (50€/month)
Other Benefits
- Accommodation
- Interest-free loan
- Stunning views
Company Vehicle
- Company car
Mental Health Support
- Full access to Headspace
- 24/7 Employee Assistance Plan
Parking & Commuter Benefits
- Prime location office
Modern Office
- Brand-new office space
Learning & Development
- Learning and development opportunities
- Trustpilot Academy access
Corporate Discounts
- Blinkist access
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trustpilot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TRTrustpilot
Solution Engineer - Europe(m/w/x)
Hamburg
Full-timeOn-siteExperienced
Nejo AI Summary
Developing SaaS solutions for enterprise clients on Trustpilot's review platform. Pre-sales and technical advisory experience required. 28 days holiday, 2 paid volunteering days.
Requirements
- English fluency and proficiency in at least one other language (German, Spanish, Dutch, Italian, Danish, Swedish)
- Proven experience in pre-sales, solutions consulting, or technical advisory roles in SaaS or technology
- Strong technical foundation with understanding of APIs, web integrations, data flows, and SaaS architecture
- Excellent communication and presentation skills, translating technical concepts to business value for large organizations
- Customer-centric and commercially aware, with strong problem-solving skills under pressure
- Comfortable managing multiple sales opportunities and diverse stakeholders simultaneously
- Organized, proactive team player motivated by solving customer challenges through innovative technology
- Experience collaborating effectively across Sales, Product, and Customer Success functions
- Encouragement to apply even if not all requirements are met
Tasks
- Partner with Enterprise Account Executives to uncover customer needs
- Develop scalable solutions aligned with business objectives
- Deliver tailored demos and presentations to stakeholders
- Lead pilot programs to validate functionality and integration
- Act as a trusted advisor, resolving technical blockers
- Work with Product, Engineering, and Implementation teams
- Maintain accurate documentation for proposed solutions
- Capture customer feedback to inform product development
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Business Fluent
- Spanish – Business Fluent
- Dutch – Business Fluent
- Italian – Business Fluent
- Swedish – Business Fluent
Benefits
More Vacation Days
- 8 additional holiday days after 6 months
Purpose-Driven Work
- 2 paid volunteering days
Competitive Pay
- Competitive compensation package
Bonuses & Incentives
- Bonus
Additional Allowances
- Benefit-in-kind (44€/month)
- Travel expenses
Healthcare & Fitness
- Private healthcare
- Gym membership
- Health benefit (50€/month)
Other Benefits
- Accommodation
- Interest-free loan
- Stunning views
Company Vehicle
- Company car
Mental Health Support
- Full access to Headspace
- 24/7 Employee Assistance Plan
Parking & Commuter Benefits
- Prime location office
Modern Office
- Brand-new office space
Learning & Development
- Learning and development opportunities
- Trustpilot Academy access
Corporate Discounts
- Blinkist access
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trustpilot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Trustpilot
Industry
Media
Description
The company runs the world's largest independent consumer review platform, helping consumers and businesses build trust through reviews.
Not a perfect match?
- Trustpilot
Customer Success Manager - DACH(m/w/x)
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Full-time/Part-timeOn-siteSeniorWalldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching bei München - FREENOW
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Full-timeOn-siteSeniorBerlin, Hamburg