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Service Specialist – Video- & Unified-Communications-Systeme(m/w/x)
Managing Microsoft Teams Rooms, monitoring with Hummingbird/Teams Admin Center, troubleshooting network protocols (SIP/TCP/IP) at AV/UCC technology specialist. Strong networking knowledge (LAN/WAN, TCP/IP) and video conferencing experience required. Optional company pension scheme, convenient S-Bahn connection.
Requirements
- Completed technical education or equivalent qualification
- Good knowledge in networking: LAN/WAN, TCP/IP, DNS, DHCP, VLAN, VPN, routing & switching
- Experience with video conferencing systems
- Skills in troubleshooting audio/video components and network integration
- Basic knowledge of Microsoft 365 / Azure AD / Intune
- Excellent German and English skills
- Strong initiative, customer orientation, and structured approach
- Enjoyment of direct customer contact and interest in new technology
Tasks
- Provide 1st and 2nd level support for video and UC systems
- Perform troubleshooting and fault resolution via remote access or on-site
- Support the setup, maintenance, and updates of Microsoft Teams Rooms systems
- Monitor system health using platforms like Hummingbird and Teams Admin Center
- Analyze network and protocol issues such as SIP and TCP/IP
- Maintain detailed documentation and update the knowledge base
- Create technical guides for internal use
- Collaborate closely with internal teams, customers, and manufacturer support
- Assist with rollouts and upgrades of complex video and UC infrastructures
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Teams Rooms
- Poly
- Cisco
- Crestron
- Microsoft 365
- Azure AD
- Intune
Benefits
Competitive Pay
- Attractive compensation
Retirement Plans
- Optional company pension scheme
Startup Environment
- Collaborative work environment
Learning & Development
- Personalized training opportunities
Parking & Commuter Benefits
- Convenient S-Bahn connection
Public Transport Subsidies
- Subsidized commuter ticket
Company Bike
- Company bike option
Mentorship & Coaching
- Supportive colleagues
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Service Specialist – Video- & Unified-Communications-Systeme(m/w/x)
Managing Microsoft Teams Rooms, monitoring with Hummingbird/Teams Admin Center, troubleshooting network protocols (SIP/TCP/IP) at AV/UCC technology specialist. Strong networking knowledge (LAN/WAN, TCP/IP) and video conferencing experience required. Optional company pension scheme, convenient S-Bahn connection.
Requirements
- Completed technical education or equivalent qualification
- Good knowledge in networking: LAN/WAN, TCP/IP, DNS, DHCP, VLAN, VPN, routing & switching
- Experience with video conferencing systems
- Skills in troubleshooting audio/video components and network integration
- Basic knowledge of Microsoft 365 / Azure AD / Intune
- Excellent German and English skills
- Strong initiative, customer orientation, and structured approach
- Enjoyment of direct customer contact and interest in new technology
Tasks
- Provide 1st and 2nd level support for video and UC systems
- Perform troubleshooting and fault resolution via remote access or on-site
- Support the setup, maintenance, and updates of Microsoft Teams Rooms systems
- Monitor system health using platforms like Hummingbird and Teams Admin Center
- Analyze network and protocol issues such as SIP and TCP/IP
- Maintain detailed documentation and update the knowledge base
- Create technical guides for internal use
- Collaborate closely with internal teams, customers, and manufacturer support
- Assist with rollouts and upgrades of complex video and UC infrastructures
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Teams Rooms
- Poly
- Cisco
- Crestron
- Microsoft 365
- Azure AD
- Intune
Benefits
Competitive Pay
- Attractive compensation
Retirement Plans
- Optional company pension scheme
Startup Environment
- Collaborative work environment
Learning & Development
- Personalized training opportunities
Parking & Commuter Benefits
- Convenient S-Bahn connection
Public Transport Subsidies
- Subsidized commuter ticket
Company Bike
- Company bike option
Mentorship & Coaching
- Supportive colleagues
About the Company
MVC Videra
Industry
IT
Description
The company is a globally active AV, digital signage, UCC and workplace technology specialist, delivering solutions across Europe and beyond.
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