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SCScalable GmbH

Senior CRM Manager(m/w/x)

München
Full-timeOn-siteSenior

Leading CRM projects for a digital investment platform, analyzing customer segments and supporting product launches. Exceptional CRM knowledge with technical and commercial understanding required. Company pension scheme, latest hardware, and in-house knowledge sharing.

Requirements

  • Exceptional CRM knowledge with technical and commercial understanding
  • Experience in implementing and scaling multi-product strategies
  • Managing cross-functional projects with focus on long-term strategy
  • High-quality execution of projects
  • Deep knowledge of customer lifecycle
  • Developing customer-focused activation strategies
  • Developing customer-focused engagement strategies
  • Developing customer-focused retention strategies
  • Developing customer-focused loyalty strategies
  • Developing scalable activation strategies
  • Developing scalable engagement strategies
  • Developing scalable retention strategies
  • Developing scalable loyalty strategies
  • Innovative 'test-and-learn'-culture
  • Continuous adjustment of CRM approach
  • Pragmatism in executing short-term projects
  • Maintaining sight of long-term strategy
  • Fluency in German
  • Fluency in English

Tasks

  • Stay updated on CRM trends
  • Lead complex CRM projects
  • Support new product launches
  • Ensure CRM readiness
  • Analyze customer segments
  • Increase customer lifetime value
  • Enhance customer retention
  • Collaborate with Product, Engineering, and Marketing
  • Translate product features into CRM actions
  • Manage multi-channel campaigns
  • Identify customer experience issues
  • Develop CRM solutions
  • Enhance product engagement

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • CRM

Benefits

Competitive Pay

  • Attractive compensation package

Retirement Plans

  • Company pension scheme

Modern Equipment

  • Latest hardware and tools

Mentorship & Coaching

  • In-house knowledge sharing
  • Career development sessions

Additional Allowances

  • Individual education budget

Learning & Development

  • Free German language classes

Other Benefits

  • International relocation support
  • Complimentary subscription of Scalable Capital's PRIME+ Broker

Workation & Sabbatical

  • Opportunity to work from abroad

Public Transport Subsidies

  • 50% contribution for Deutschland Jobticket

Healthcare & Fitness

  • Flexible sports activities

Corporate Discounts

  • Discounted sports activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Scalable GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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