Ashby
High Touch Customer Success Manager - EMEA(m/w/x)
Full-timeRemoteExperienced
from 105,000 / year
Berlin
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AS
AshbyRenewal Manager, Startup - EMEA(m/w/x)
Berlin
from 87,000 / year
Full-timeRemoteExperienced
Description
You will drive retention for the company's startup segment by managing high-volume renewals and navigating negotiations with tact to ensure both customer satisfaction and business growth.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Expertise in core contract management
- •Background in sales, customer success, and renewal management
- •Creative problem-solving for complex situations
- •Solutions-oriented mindset
- •Detail-oriented with strong record-keeping
- •Adaptability and continuous learning
- •Excellent cross-functional collaboration
- •Excellent communication and public speaking
- •High accountability and time management
- •Empathy in customer situations
- •Value for transparency and honesty
- •Ability to work remotely full-time
Education
High school diploma
OR
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Secure early customer loyalty
- •Guide non-recruiting personas through renewals
- •Provide hands-on assistance to customers
- •Manage annual and monthly subscriptions
- •Address customer contract questions
- •Collaborate with various internal teams
- •Identify high-growth account opportunities
- •Navigate pricing and negotiation discussions
- •Lead the end-to-end renewal process
- •Align contract terms with business goals
- •Proactively address customer concerns
- •Conduct regular customer outreach
- •Generate order forms and maintain CRM data
- •Communicate complex contract terminology
- •Partner with Sales and Customer Success
Languages
English – Business Fluent
Benefits
Competitive Pay
- •Stock options
Other Benefits
- •10-year exercise window
- •Conference coverage
More Vacation Days
- •Unlimited PTO
Generous Parental Leave
- •12-week paid family leave
Modern Equipment
- •Equipment and furniture budget
Additional Allowances
- •$100/month education budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ashby and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AS
AshbyRenewal Manager, Startup - EMEA(m/w/x)
Berlin
from 87,000 / year
Full-timeRemoteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will drive retention for the company's startup segment by managing high-volume renewals and navigating negotiations with tact to ensure both customer satisfaction and business growth.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Expertise in core contract management
- •Background in sales, customer success, and renewal management
- •Creative problem-solving for complex situations
- •Solutions-oriented mindset
- •Detail-oriented with strong record-keeping
- •Adaptability and continuous learning
- •Excellent cross-functional collaboration
- •Excellent communication and public speaking
- •High accountability and time management
- •Empathy in customer situations
- •Value for transparency and honesty
- •Ability to work remotely full-time
Education
High school diploma
OR
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Secure early customer loyalty
- •Guide non-recruiting personas through renewals
- •Provide hands-on assistance to customers
- •Manage annual and monthly subscriptions
- •Address customer contract questions
- •Collaborate with various internal teams
- •Identify high-growth account opportunities
- •Navigate pricing and negotiation discussions
- •Lead the end-to-end renewal process
- •Align contract terms with business goals
- •Proactively address customer concerns
- •Conduct regular customer outreach
- •Generate order forms and maintain CRM data
- •Communicate complex contract terminology
- •Partner with Sales and Customer Success
Languages
English – Business Fluent
Benefits
Competitive Pay
- •Stock options
Other Benefits
- •10-year exercise window
- •Conference coverage
More Vacation Days
- •Unlimited PTO
Generous Parental Leave
- •12-week paid family leave
Modern Equipment
- •Equipment and furniture budget
Additional Allowances
- •$100/month education budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ashby and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Ashby
Industry
IT
Description
The company is in the talent acquisition software business, running the end-to-end hiring process through its own platform.
Not a perfect match?
- Ashby
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Senior Account Manager - SaaS(m/w/x)
Full-timeWith HomeofficeSeniorfrom 100,000 / yearBerlin - Ashby
Sales Manager, Mid-Market - EMEA(m/w/x)
Full-timeRemoteSeniorfrom 240,000 / yearBerlin