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Onsite Network Engineer (L1)(m/w/x)
Hands-on maintenance and incident resolution for client network infrastructure across Juniper, Palo Alto, Fortinet, and Cisco Nexus platforms at global IT services provider. Basic understanding of network security platforms like Juniper and Palo Alto required. Exposure to diverse client network environments.
Requirements
- Basic understanding of Pulse Secure SSL VPN
- Basic understanding of Virtual Juniper
- Basic understanding of Palo Alto
- Basic understanding of Fortinet Firewalls
- Basic understanding of Cisco Nexus switches
- Basic understanding of ASr and ISr routers
- Basic understanding of Cisco ACS
- Basic understanding of ISE
- Basic understanding of Meraki switches
- Basic understanding of BGP
- Basic understanding of OSPF
- Basic understanding of EIGrP
- Highly disciplined in handling tickets
- Act promptly as per defined Sop’s
- Resolve tickets using Knowledge articles
- Good understanding of ITSM tools
- Good understanding of ITSM processes
- Strong planning skills
- Considering possible changes and circumstances
- A strong work ethic
- Capacity to put in longer hours
- Adaptability to changing environments
- Client-focused approach
- Creating positive client experiences
- Aptitude to communicate across cultures
- Excellent active listening skills
- Confirming understanding and seeking information
- Positive outlook under pressure
- Resilience under pressure
- Bachelor’s degree in information technology
- Equivalent experience
Tasks
- Provide managed services for IT infrastructure.
- Monitor client systems and catch errors promptly.
- Investigate incidents and determine root causes.
- Offer support via phone, ITSM ticket, or chat.
- Execute maintenance tasks like patching and configuration.
- Ensure smooth shift handovers for service continuity.
- Identify optimization opportunities for incident reduction.
- Support project work and disaster recovery tests.
- Resolve incidents and requests efficiently, escalating as needed.
- Update knowledge and share insights for improvement.
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Pulse Secure SSL VPN
- Virtual Juniper
- Palo Alto
- Fortinet Firewalls
- Cisco Nexus switches
- ASr routers
- ISr routers
- Cisco ACS
- ISE
- Meraki switches
- BGP
- OSPF
- EIGrP
- ITSM tools
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Onsite Network Engineer (L1)(m/w/x)
Hands-on maintenance and incident resolution for client network infrastructure across Juniper, Palo Alto, Fortinet, and Cisco Nexus platforms at global IT services provider. Basic understanding of network security platforms like Juniper and Palo Alto required. Exposure to diverse client network environments.
Requirements
- Basic understanding of Pulse Secure SSL VPN
- Basic understanding of Virtual Juniper
- Basic understanding of Palo Alto
- Basic understanding of Fortinet Firewalls
- Basic understanding of Cisco Nexus switches
- Basic understanding of ASr and ISr routers
- Basic understanding of Cisco ACS
- Basic understanding of ISE
- Basic understanding of Meraki switches
- Basic understanding of BGP
- Basic understanding of OSPF
- Basic understanding of EIGrP
- Highly disciplined in handling tickets
- Act promptly as per defined Sop’s
- Resolve tickets using Knowledge articles
- Good understanding of ITSM tools
- Good understanding of ITSM processes
- Strong planning skills
- Considering possible changes and circumstances
- A strong work ethic
- Capacity to put in longer hours
- Adaptability to changing environments
- Client-focused approach
- Creating positive client experiences
- Aptitude to communicate across cultures
- Excellent active listening skills
- Confirming understanding and seeking information
- Positive outlook under pressure
- Resilience under pressure
- Bachelor’s degree in information technology
- Equivalent experience
Tasks
- Provide managed services for IT infrastructure.
- Monitor client systems and catch errors promptly.
- Investigate incidents and determine root causes.
- Offer support via phone, ITSM ticket, or chat.
- Execute maintenance tasks like patching and configuration.
- Ensure smooth shift handovers for service continuity.
- Identify optimization opportunities for incident reduction.
- Support project work and disaster recovery tests.
- Resolve incidents and requests efficiently, escalating as needed.
- Update knowledge and share insights for improvement.
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Pulse Secure SSL VPN
- Virtual Juniper
- Palo Alto
- Fortinet Firewalls
- Cisco Nexus switches
- ASr routers
- ISr routers
- Cisco ACS
- ISE
- Meraki switches
- BGP
- OSPF
- EIGrP
- ITSM tools
About the Company
NTT Germany
Industry
IT
Description
NTT DATA is renowned for its technical excellence and leading innovations, making a difference for clients and society. The company values diversity and inclusion, providing a supportive environment for career growth and development.
Not a perfect match?
- NTT Germany
Onsite Network Engineer (L1)(m/w/x)
Full-timeOn-siteJuniorMünchen - NTT Germany
MS Engineer (L2)(m/w/x)
Full-timeOn-siteExperiencedMünchen - NTT Germany
MS Engineer L1(m/w/x)
Full-timeOn-siteExperiencedRegensburg, München - Telelink Business Services
On-Site Field Engineer(m/w/x)
Full-timeOn-siteExperiencedMünchen - NTT Germany
Network Engineer L3 – WLAN & Managed Networking Services(m/w/x)
Full-timeOn-siteNot specifiedKarlsfeld