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Onsite Network Engineer (L1)(m/w/x)
Managed services for client IT infrastructure, monitoring systems, and performing maintenance like patching. Basic understanding of network technologies like Pulse Secure, Juniper, Palo Alto, Fortinet, and Cisco Nexus required. Direct client interaction in diverse enterprise environments.
Requirements
- Basic understanding of Pulse Secure SSL VPN
- Basic understanding of Virtual Juniper
- Basic understanding of Palo Alto Firewalls
- Basic understanding of Fortinet Firewalls
- Basic understanding of Cisco Nexus switches
- Basic understanding of ASr and ISr routers
- Basic understanding of Cisco ACS
- Basic understanding of ISE
- Basic understanding of Meraki switches
- Basic understanding of BGP
- Basic understanding of OSPF
- Basic understanding of EIGrP
- Highly disciplined in handling tickets
- Ability to resolve tickets using knowledge articles
- Good understanding of ITSM tools
- Good understanding of ITSM processes
- Strong planning skills
- Strong work ethic and longer hours
- Adaptability to changing environments
- Client-focused approach
- Aptitude to communicate across cultures
- Excellent active listening skills
- Positive outlook and resilience under pressure
- Bachelor's degree in information technology
Tasks
- Provide managed services for IT infrastructure.
- Monitor client systems and catch errors promptly.
- Investigate incidents and determine root causes.
- Offer support via phone, ITSM tickets, or chat.
- Execute maintenance activities like patching.
- Ensure smooth shift handovers for service continuity.
- Identify optimization opportunities for processes.
- Support project work and disaster recovery tests.
- Resolve incidents and requests efficiently.
- Update knowledge and share insights for improvement.
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Pulse Secure SSL VPN
- Virtual Juniper
- Palo Alto Firewalls
- Fortinet Firewalls
- Cisco Nexus switches
- ASr routers
- ISr routers
- Cisco ACS
- ISE
- Meraki switches
- BGP
- OSPF
- EIGrP
- ITSM tools
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Onsite Network Engineer (L1)(m/w/x)
Managed services for client IT infrastructure, monitoring systems, and performing maintenance like patching. Basic understanding of network technologies like Pulse Secure, Juniper, Palo Alto, Fortinet, and Cisco Nexus required. Direct client interaction in diverse enterprise environments.
Requirements
- Basic understanding of Pulse Secure SSL VPN
- Basic understanding of Virtual Juniper
- Basic understanding of Palo Alto Firewalls
- Basic understanding of Fortinet Firewalls
- Basic understanding of Cisco Nexus switches
- Basic understanding of ASr and ISr routers
- Basic understanding of Cisco ACS
- Basic understanding of ISE
- Basic understanding of Meraki switches
- Basic understanding of BGP
- Basic understanding of OSPF
- Basic understanding of EIGrP
- Highly disciplined in handling tickets
- Ability to resolve tickets using knowledge articles
- Good understanding of ITSM tools
- Good understanding of ITSM processes
- Strong planning skills
- Strong work ethic and longer hours
- Adaptability to changing environments
- Client-focused approach
- Aptitude to communicate across cultures
- Excellent active listening skills
- Positive outlook and resilience under pressure
- Bachelor's degree in information technology
Tasks
- Provide managed services for IT infrastructure.
- Monitor client systems and catch errors promptly.
- Investigate incidents and determine root causes.
- Offer support via phone, ITSM tickets, or chat.
- Execute maintenance activities like patching.
- Ensure smooth shift handovers for service continuity.
- Identify optimization opportunities for processes.
- Support project work and disaster recovery tests.
- Resolve incidents and requests efficiently.
- Update knowledge and share insights for improvement.
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Pulse Secure SSL VPN
- Virtual Juniper
- Palo Alto Firewalls
- Fortinet Firewalls
- Cisco Nexus switches
- ASr routers
- ISr routers
- Cisco ACS
- ISE
- Meraki switches
- BGP
- OSPF
- EIGrP
- ITSM tools
About the Company
NTT Germany
Industry
IT
Description
NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. They invest over $3.6 billion annually in R&D to help organizations and society move confidently into the digital future.
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