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SASalesforce

MuleSoft Consumption Value Delivery Lead(m/w/x)

München
Full-timeOn-siteSenior
AI/ML

Driving AI CRM growth and retention for strategic accounts with autonomous portfolio management. Enterprise IT logic and API connections for AI understanding required. Championing disability inclusion in business leadership.

Requirements

  • Proven track record (5-7+ years) in customer-facing solutioning, consulting, or account management
  • Ownership of territory and autonomy to drive success
  • Career break for caregiving, personal travel, or career pivot welcome
  • Understanding of enterprise IT logic and API connections for AI
  • Understanding of business processes, agentic actions, orchestration, and governance
  • Comfort with data and metrics
  • Translating data into compelling executive narratives
  • Comfort working across virtual teams
  • Facilitating technical sessions with architects and CTO
  • Leading strategic value-alignment meetings with VP IT or CIO
  • Excellent German language skills

Tasks

  • Build and nurture customer relationships
  • Manage portfolio autonomously to achieve business goals
  • Drive growth, health, and retention of strategic accounts
  • Act as a business partner to sales leaders
  • Provide proactive insights and identify intervention needs
  • Highlight customer success stories to inspire others
  • Balance and prioritize time across multiple accounts
  • Gather key insights and deliver business impact
  • Use Data and AI tools to monitor consumption patterns
  • Identify opportunities and mitigate risks
  • Celebrate business milestones with customers
  • Lead product demos and proof-of-concept projects
  • Solve new business problems hands-on
  • Turn technical potential into business outcomes
  • Communicate value to C-suite stakeholders
  • Provide holistic insights into account health
  • Ensure sustainable commercial relationships
  • Share best practices across a global team
  • Contribute to the growth of the team

Work Experience

  • 5 - 7 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanNative

Benefits

Other Benefits

  • Reasonable accommodation during application process
  • Support for individuals with severe disability status
  • Accessibility and inclusion initiatives

Social Impact

  • Champion disability inclusion in business leadership
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Salesforce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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