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Mastercard Europe SA / Representative Office Germany
28d ago

Manager Account Management(m/w/x)

Frankfurt am Main
Full-timeOn-siteExperienced

Description

In this role, you will be at the forefront of expanding Mastercard's presence in the German market, focusing on building strong customer relationships and driving growth through tailored solutions and strategic initiatives.

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Requirements

  • Proven success in customer/sales roles
  • Proven experience in revenue management and profit and loss accounting
  • Strong analytical and diagnostic skills
  • Excellent interpersonal communication skills
  • High self-motivation and proactivity
  • Expertise in the commercial card solutions industry
  • Experience in identifying strategic opportunities and managing multiple stakeholder projects
  • Experience in banking and/or payments, ideally within the Cooperative Financial Group
  • Native German language is a mandatory requirement

Work Experience

approx. 1 - 4 years

Tasks

  • Expand success in the German market
  • Develop and manage customer relationships
  • Enhance customer profitability and competitive leverage
  • Grow partnerships with customers
  • Identify new business opportunities in cooperative banks
  • Promote digitization within cooperative banks in Germany
  • Optimize existing business and tailor products to client needs
  • Support annual and long-term planning processes
  • Contribute to customer growth strategies for payment business
  • Manage budgets and financial performance to meet targets
  • Act as the primary contact between Mastercard and customers
  • Ensure strategic alignment and mutual success
  • Monitor customer satisfaction levels
  • Develop sales strategies for regional customers
  • Achieve sales targets to drive market share and revenue growth
  • Lead existing customer relationships and identify needs
  • Provide tailored solutions and consultancy support
  • Manage sales activities at the account level
  • Adhere to Mastercard's security policies and practices
  • Ensure confidentiality and integrity of accessed information
  • Report any suspected information security violations
  • Complete mandatory security training as required

Languages

GermanNative

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