Building Radar GmbH
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeJunior
München
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BEBenifex
Junior Customer Success Manager (Support-focused) (German Speaking)(m/w/x)
München
Full-timeWith Home OfficeJunior
Nejo AI Summary
Providing operational and technical support for online reward and benefits solutions. German language proficiency and 1+ years customer support experience required. €500 annual wellness budget, 30 days holiday.
Requirements
- 1+ years customer support or operational support experience
- German language proficiency
- Strong communication skills, explaining technical topics clearly
- Proven troubleshooting skills, system navigation, configuration checks
- Customer-oriented mindset, problem-solving, service quality focus
- Well-organized, task prioritization, multiple request management
- Comfortable in collaborative team, taking ownership of responsibilities
- HR Tech, SaaS, or technology-driven environment experience
- Exposure to employee benefits or people-focused platforms
Tasks
- Act as primary contact for customer administrators
- Provide operational and technical support
- Manage and deliver customer change requests
- Update configurations and portal settings
- Troubleshoot platform issues
- Investigate system setups, configurations, and data
- Support queries on platform functionality and processes
- Advise on best practice usage
- Collaborate with internal teams to resolve issues
- Communicate progress clearly to customers
- Maintain strong customer satisfaction
- Handle multiple support requests effectively
- Work in a fast-paced SaaS environment
Work Experience
- 1 year
Education
- High school diploma
Languages
- German – Business Fluent
Benefits
Healthcare & Fitness
- €500 annual wellness budget
Flexible Working
- Flexible work
More Vacation Days
- 30 days holiday
- Days off for special events
- Two days per year for volunteering
Retirement Plans
- Pension scheme with 5% employer contribution
Mental Health Support
- Employee Assistance Plan
Corporate Discounts
- Access to flexible benefits platform
Generous Parental Leave
- Parental leave up to 3 years
Bonuses & Incentives
- Recruitment referral bonus
Team Events
- Yearly company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Benifex and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BEBenifex
Junior Customer Success Manager (Support-focused) (German Speaking)(m/w/x)
München
Full-timeWith Home OfficeJunior
Nejo AI Summary
Providing operational and technical support for online reward and benefits solutions. German language proficiency and 1+ years customer support experience required. €500 annual wellness budget, 30 days holiday.
Requirements
- 1+ years customer support or operational support experience
- German language proficiency
- Strong communication skills, explaining technical topics clearly
- Proven troubleshooting skills, system navigation, configuration checks
- Customer-oriented mindset, problem-solving, service quality focus
- Well-organized, task prioritization, multiple request management
- Comfortable in collaborative team, taking ownership of responsibilities
- HR Tech, SaaS, or technology-driven environment experience
- Exposure to employee benefits or people-focused platforms
Tasks
- Act as primary contact for customer administrators
- Provide operational and technical support
- Manage and deliver customer change requests
- Update configurations and portal settings
- Troubleshoot platform issues
- Investigate system setups, configurations, and data
- Support queries on platform functionality and processes
- Advise on best practice usage
- Collaborate with internal teams to resolve issues
- Communicate progress clearly to customers
- Maintain strong customer satisfaction
- Handle multiple support requests effectively
- Work in a fast-paced SaaS environment
Work Experience
- 1 year
Education
- High school diploma
Languages
- German – Business Fluent
Benefits
Healthcare & Fitness
- €500 annual wellness budget
Flexible Working
- Flexible work
More Vacation Days
- 30 days holiday
- Days off for special events
- Two days per year for volunteering
Retirement Plans
- Pension scheme with 5% employer contribution
Mental Health Support
- Employee Assistance Plan
Corporate Discounts
- Access to flexible benefits platform
Generous Parental Leave
- Parental leave up to 3 years
Bonuses & Incentives
- Recruitment referral bonus
Team Events
- Yearly company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Benifex and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Benifex
Industry
IT
Description
The company is a fast-moving technology provider of online reward and benefits solutions, supporting over five million employees globally.
Not a perfect match?
- Building Radar GmbH
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