New Job?Nejo!

The AI Job Search Engine

CO
Concentrix
2mo ago

Italian Speaking Customer Service Agent - Social Media Support(m/w/x)

Berlin
from 2,500 / month
Full-timeRemoteExperienced

Description

In this role, you will be the first point of contact for customers, addressing their inquiries and providing tailored solutions. Your day will involve engaging with customers through various channels and ensuring their satisfaction with the support provided.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • •Proficiency or bilingualism in Italian in speech and writing
  • •Good command of written and spoken English
  • •Service orientation and communication skills
  • •Interest in social media, online media, or digital marketing
  • •Flexibility to cover service hours in a rotating multi-shift system
  • •Confidence in using a PC
  • •German residency
  • •Ability to fulfill requirements for a remote workplace
  • •Willingness to continuously expand skills
  • •Experience in customer service
  • •Recognized qualification and experience in customer service support

Education

Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • •Handle customer enquiries via phone, email, or chat
  • •Respond to customer requests based on their needs
  • •Communicate with customers to ensure an optimal experience
  • •Address concerns regarding social media accounts and marketing effectiveness
  • •Provide tailored product advice to meet customer needs
  • •Document customer interactions in the database

Languages

Italian – Business Fluent

English – Business Fluent

Benefits

Flexible Working

  • •100% remote work
  • •Flexible working time account

Learning & Development

  • •Full-time training course
  • •Development training

Mentorship & Coaching

  • •Regular coaching

Retirement Plans

  • •Company pension scheme

Bonuses & Incentives

  • •€500 bonus for new employee recruitment

Corporate Discounts

  • •Employee discounts

Career Advancement

  • •Internal training and career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Berlin
  • Concentrix

    Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)

    Full-timeRemoteCareer Changer
    from 2,500 / month
    Berlin
  • Concentrix

    Kundenbetreuer Social Media Support(m/w/x)

    Full-timeRemoteCareer Changer
    from 2,500 / month
    Berlin
  • Digital Customer Care Company BV

    Customer Service Agent German speaking(m/w/x)

    Full-timeFreelanceRemoteNot specified
    from 16 - 20 / hour
    Berlin
  • Moss

    Customer Service Specialist - German / English(m/w/x)

    Full-timeWith HomeofficeExperienced
    Berlin
  • Moss

    Customer Support Specialist - German/English(m/w/x)

    Full-timeWith HomeofficeExperienced
    Berlin
100+ View all similar jobs
Apply now