SBIT AG
IT Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Offenbach am Main
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MAMaxon Computer GmbH
IT Support Specialist(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteExperienced
Nejo AI Summary
Deploying custom hardware and troubleshooting Windows/macOS for a visual effects and gaming software developer. Expert-level hardware support and Network+ certification needed. Dedicated mentor program.
Requirements
- 2–5 years relevant IT support experience
- 3+ years Windows and macOS support
- Expert-level hardware support and troubleshooting
- Networking experience, Network+ certification, or equivalent
- 3+ years network cabling experience
- Experience with Zendesk, ServiceNow, or equivalent
- Experience with asset and endpoint management
- CompTIA A+ certification (preferred)
- CompTIA Network+ certification (preferred)
- Microsoft Associate Certification or equivalent (preferred)
- Apple certification (ACSP or equivalent) (preferred)
- Dependable and communicative team player
- Reliable, solution-oriented, and quality-focused
- Ability to work independently
- Effective workload prioritization
- Strong analytical and troubleshooting skills
- Effective communication of IT topics
- Ability to translate technical issues
- Very good English communication skills
- Clear and accurate technical documentation
Tasks
- Support equipment following IT security standards
- Build and deploy custom hardware systems
- Troubleshoot Windows OS and application performance
- Configure and support macOS systems
- Manage mobile device enrollment and configuration
- Perform advanced hardware diagnostics and repairs
- Track hardware assets throughout their lifecycle
- Ensure endpoint compliance and security patching
- Resolve VPN, Wi-Fi, and connectivity issues
- Administer network switches and VLAN configurations
- Patch servers and maintain update schedules
- Perform and verify system backups
- Triage and escalate technical support tickets
- Document resolutions in the ticketing system
- Create technical procedures for the FAQ
- Participate in IT project implementation
- Set up hardware and software environments
- Train users on software and security
- Support IT operational stability initiatives
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Windows
- macOS
- CompTIA Network+
- Zendesk
- ServiceNow
- CompTIA A+
- Microsoft Associate Certification
- Apple certification (ACSP)
Benefits
Mentorship & Coaching
- Detailed onboarding
- Dedicated mentor
Learning & Development
- Individual development possibilities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Maxon Computer GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MAMaxon Computer GmbH
IT Support Specialist(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteExperienced
Nejo AI Summary
Deploying custom hardware and troubleshooting Windows/macOS for a visual effects and gaming software developer. Expert-level hardware support and Network+ certification needed. Dedicated mentor program.
Requirements
- 2–5 years relevant IT support experience
- 3+ years Windows and macOS support
- Expert-level hardware support and troubleshooting
- Networking experience, Network+ certification, or equivalent
- 3+ years network cabling experience
- Experience with Zendesk, ServiceNow, or equivalent
- Experience with asset and endpoint management
- CompTIA A+ certification (preferred)
- CompTIA Network+ certification (preferred)
- Microsoft Associate Certification or equivalent (preferred)
- Apple certification (ACSP or equivalent) (preferred)
- Dependable and communicative team player
- Reliable, solution-oriented, and quality-focused
- Ability to work independently
- Effective workload prioritization
- Strong analytical and troubleshooting skills
- Effective communication of IT topics
- Ability to translate technical issues
- Very good English communication skills
- Clear and accurate technical documentation
Tasks
- Support equipment following IT security standards
- Build and deploy custom hardware systems
- Troubleshoot Windows OS and application performance
- Configure and support macOS systems
- Manage mobile device enrollment and configuration
- Perform advanced hardware diagnostics and repairs
- Track hardware assets throughout their lifecycle
- Ensure endpoint compliance and security patching
- Resolve VPN, Wi-Fi, and connectivity issues
- Administer network switches and VLAN configurations
- Patch servers and maintain update schedules
- Perform and verify system backups
- Triage and escalate technical support tickets
- Document resolutions in the ticketing system
- Create technical procedures for the FAQ
- Participate in IT project implementation
- Set up hardware and software environments
- Train users on software and security
- Support IT operational stability initiatives
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Windows
- macOS
- CompTIA Network+
- Zendesk
- ServiceNow
- CompTIA A+
- Microsoft Associate Certification
- Apple certification (ACSP)
Benefits
Mentorship & Coaching
- Detailed onboarding
- Dedicated mentor
Learning & Development
- Individual development possibilities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Maxon Computer GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Maxon Computer GmbH
Industry
IT
Description
The company develops software for 2D and 3D visual effects, motion graphics, gaming, AR/MR/VR, and design.
Not a perfect match?
- SBIT AG
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