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Lincoln International
2mo ago

Desktop Support Coordinator(m/w/x)

Frankfurt am Main
Full-timeOn-siteJunior

Description

In this role, you will serve as the primary help desk support for employees across multiple offices, addressing hardware and software challenges while configuring new systems. Your work will be essential in maintaining smooth IT operations and supporting a dynamic international network.

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Requirements

  • •1-2 years of work experience
  • •Self-motivation and ability to manage multiple tasks
  • •Detail-oriented with a customer-oriented mindset
  • •Strong writing and verbal communication skills in German and English
  • •Strong analytical and troubleshooting skills
  • •Degree in MIS or significant related experience

Education

Bachelor's degree

Work Experience

1 - 2 years

Tasks

  • •Provide 1st call help desk support for 1,200 employees
  • •Troubleshoot and repair hardware and software issues
  • •Configure and deploy new hardware and software
  • •Interface with technical support from vendors and suppliers
  • •Support IT management as needed
  • •Participate in an on-call rotation for 24x7 support

Languages

German – Business Fluent

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Lincoln International and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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