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Desktop Support Coordinator(m/w/x)
1st call help desk support for 1,200 employees at investment banking advisory firm, troubleshooting hardware and software. Strong German and English communication skills required. Configuring and deploying diverse hardware and software.
Requirements
- 1-2 years of work experience
- Self-motivation and ability to manage multiple tasks
- Detail-oriented with a customer-oriented mindset
- Strong writing and verbal communication skills in German and English
- Strong analytical and troubleshooting skills
- Degree in MIS or significant related experience
Tasks
- Provide 1st call help desk support for 1,200 employees
- Troubleshoot and repair hardware and software issues
- Configure and deploy new hardware and software
- Interface with technical support from vendors and suppliers
- Support IT management as needed
- Participate in an on-call rotation for 24x7 support
Work Experience
- 1 - 2 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
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Desktop Support Coordinator(m/w/x)
1st call help desk support for 1,200 employees at investment banking advisory firm, troubleshooting hardware and software. Strong German and English communication skills required. Configuring and deploying diverse hardware and software.
Requirements
- 1-2 years of work experience
- Self-motivation and ability to manage multiple tasks
- Detail-oriented with a customer-oriented mindset
- Strong writing and verbal communication skills in German and English
- Strong analytical and troubleshooting skills
- Degree in MIS or significant related experience
Tasks
- Provide 1st call help desk support for 1,200 employees
- Troubleshoot and repair hardware and software issues
- Configure and deploy new hardware and software
- Interface with technical support from vendors and suppliers
- Support IT management as needed
- Participate in an on-call rotation for 24x7 support
Work Experience
- 1 - 2 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
About the Company
Lincoln International
Industry
FinancialServices
Description
The company provides investment banking advisory services, including mergers and acquisitions, capital markets, and valuation.
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