Isar Aerospace SE
IT Helpdesk Specialist(m/w/x)
Full-timeOn-siteExperienced
Ottobrunn
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HEHelsing
IT Support Specialist(m/w/x)
München
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Troubleshooting macOS, Windows, iOS, and video conferencing hardware for a defence AI company. IT support experience with these platforms required. Stock options, relocation support, education allowances.
Requirements
- Passion for technical problem-solving and learning
- Fluency in English and German
- IT support experience with macOS, Windows, and iOS
- Ability to manage multiple tasks
- Proactive mindset for issue resolution
- Customer-first attitude and communication skills
- Experience with M365, Entra ID, Exchange, and SharePoint
- Experience with Intune, Jamf, and JumpCloud
- Experience with PowerShell or Python automation
- Experience with Zero Trust and VPN troubleshooting
- Experience in fast-growing startup environments
Tasks
- Troubleshoot hardware, software, and connectivity issues
- Provide technical support via Slack, email, or in-person
- Maintain local video conferencing hardware proactively
- Offer in-person support for meetings
- Manage and monitor Jira Service Management tickets
- Escalate complex technical issues when necessary
- Oversee user and device lifecycle processes
- Prepare equipment and access for new joiners
- Optimize the Microsoft 365 corporate IT environment
- Collaborate with the broader IT team on operations
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- macOS
- Windows
- iOS
- M365
- Entra ID
- Exchange
- SharePoint
- Intune
- Jamf
- JumpCloud
- PowerShell
- Python
- Zero Trust
- VPN
Benefits
Competitive Pay
- Competitive compensation
- Stock options
Other Benefits
- Relocation support
Additional Allowances
- Social and education allowances
Team Events
- Regular company events
Mentorship & Coaching
- Hands-on onboarding program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Helsing and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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HEHelsing
IT Support Specialist(m/w/x)
München
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Troubleshooting macOS, Windows, iOS, and video conferencing hardware for a defence AI company. IT support experience with these platforms required. Stock options, relocation support, education allowances.
Requirements
- Passion for technical problem-solving and learning
- Fluency in English and German
- IT support experience with macOS, Windows, and iOS
- Ability to manage multiple tasks
- Proactive mindset for issue resolution
- Customer-first attitude and communication skills
- Experience with M365, Entra ID, Exchange, and SharePoint
- Experience with Intune, Jamf, and JumpCloud
- Experience with PowerShell or Python automation
- Experience with Zero Trust and VPN troubleshooting
- Experience in fast-growing startup environments
Tasks
- Troubleshoot hardware, software, and connectivity issues
- Provide technical support via Slack, email, or in-person
- Maintain local video conferencing hardware proactively
- Offer in-person support for meetings
- Manage and monitor Jira Service Management tickets
- Escalate complex technical issues when necessary
- Oversee user and device lifecycle processes
- Prepare equipment and access for new joiners
- Optimize the Microsoft 365 corporate IT environment
- Collaborate with the broader IT team on operations
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- macOS
- Windows
- iOS
- M365
- Entra ID
- Exchange
- SharePoint
- Intune
- Jamf
- JumpCloud
- PowerShell
- Python
- Zero Trust
- VPN
Benefits
Competitive Pay
- Competitive compensation
- Stock options
Other Benefits
- Relocation support
Additional Allowances
- Social and education allowances
Team Events
- Regular company events
Mentorship & Coaching
- Hands-on onboarding program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Helsing and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Helsing
Industry
IT
Description
Helsing is a new type of defence and artificial intelligence company focused on technology leadership to protect democratic societies.
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