deeploi GmbH
IT Support Specialist 2nd Level - Networking(m/w/x)
Full-timeOn-siteExperienced
München
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DEdeeploi GmbH
IT Support Specialist 2nd Level - Security(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Security escalation and support for machine-learning-based solutions on an all-in-one IT platform. Practical experience with MDM systems for security policy enforcement and hands-on SOC/EDR/IAM exposure required. Public transportation ticket, Urban Sports Club membership.
Requirements
- Apprenticeship as IT specialist for system administration or system administrator through professional development with interest or experience in IT security
- Practical experience using MDM systems to enforce security policies, application controls, and conditional access rules
- Hands-on exposure to security operations centers (SOC), endpoint protection (EDR/XDR), identity & access management (IAM), and/or compliance frameworks (ISO 27001, BSI Grundschutz)
- Deep understanding of hardening and securing Windows operating system with security frameworks STIGs, Microsoft 365, and/or Google Workspace
- Proficiency in English (C1)
- Enjoyment of working with diverse customer groups, patience, and strong security-first service approach
- Hands-on, solution-oriented work style with high sense of responsibility regarding security matters
Tasks
- Act as the primary security escalation point for customers and 1st level support
- Handle complex security incidents and inquiries
- Provide technical support for machine-learning–based security solutions
- Solve complex problems for customers
- Respond to customer inquiries with solution-oriented assistance
- Assist with primarily cloud-based technologies
- Conduct security audits and compliance checks for Microsoft 365 and Google Workspace
- Guide customers on implementing security best practices
- Support the IT Ops team in enhancing support processes
- Automate support processes
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- MDM systems
- Windows operating system
- Microsoft 365
- Google Workspace
- STIGs
- EDR/XDR
- IAM
- ISO 27001
- BSI Grundschutz
Benefits
Competitive Pay
- Attractive compensation package
Public Transport Subsidies
- Public transportation ticket
Healthcare & Fitness
- Urban Sports Club
Corporate Discounts
- Corporate Benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of deeploi GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DEdeeploi GmbH
IT Support Specialist 2nd Level - Security(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Security escalation and support for machine-learning-based solutions on an all-in-one IT platform. Practical experience with MDM systems for security policy enforcement and hands-on SOC/EDR/IAM exposure required. Public transportation ticket, Urban Sports Club membership.
Requirements
- Apprenticeship as IT specialist for system administration or system administrator through professional development with interest or experience in IT security
- Practical experience using MDM systems to enforce security policies, application controls, and conditional access rules
- Hands-on exposure to security operations centers (SOC), endpoint protection (EDR/XDR), identity & access management (IAM), and/or compliance frameworks (ISO 27001, BSI Grundschutz)
- Deep understanding of hardening and securing Windows operating system with security frameworks STIGs, Microsoft 365, and/or Google Workspace
- Proficiency in English (C1)
- Enjoyment of working with diverse customer groups, patience, and strong security-first service approach
- Hands-on, solution-oriented work style with high sense of responsibility regarding security matters
Tasks
- Act as the primary security escalation point for customers and 1st level support
- Handle complex security incidents and inquiries
- Provide technical support for machine-learning–based security solutions
- Solve complex problems for customers
- Respond to customer inquiries with solution-oriented assistance
- Assist with primarily cloud-based technologies
- Conduct security audits and compliance checks for Microsoft 365 and Google Workspace
- Guide customers on implementing security best practices
- Support the IT Ops team in enhancing support processes
- Automate support processes
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- MDM systems
- Windows operating system
- Microsoft 365
- Google Workspace
- STIGs
- EDR/XDR
- IAM
- ISO 27001
- BSI Grundschutz
Benefits
Competitive Pay
- Attractive compensation package
Public Transport Subsidies
- Public transportation ticket
Healthcare & Fitness
- Urban Sports Club
Corporate Discounts
- Corporate Benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of deeploi GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
deeploi GmbH
Industry
IT
Description
The company builds an all-in-one IT platform with premium support, covering the entire scope of a company's IT department.
Not a perfect match?
- deeploi GmbH
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