noris network AG
IT Service Manager(m/w/x)
Full-timeRemoteSenior
Nürnberg, Aschheim, Berlin, Hof
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YUYunex Traffic
IT Infrastructure Service Manager Network and Datacenter(m/w/x)
München
Full-time, Part-timeWith Home OfficeExperienced
Nejo AI Summary
Managing global network and datacenter services lifecycle for intelligent transport systems. Several years of IT service management experience, preferably in international, mid-sized business, required. 30 days vacation, 2-3 days remote work per week.
Requirements
- Completed university degree in IT, Computer Science, Business Informatics, or comparable field; alternatively, vocational IT training with relevant experience
- Several years of IT Service Management experience, preferably in international, mid-sized business
- Solid technical understanding of network and datacenter infrastructures
- Hands-on experience operating and managing infrastructure services
- Proven experience managing external service providers
- Proven experience coordinating internal and external stakeholders
- In-depth knowledge of ITIL or comparable service management frameworks
- In-depth knowledge of incident, problem, and service level management
- Experience at the interface between IT and business functions
- Strong focus on service quality and user satisfaction
- Good understanding of service-related financials (budgeting, cost control, forecasting) is an advantage
- Structured and solution-oriented working style
- High level of ownership and accountability
- Strong communication and stakeholder management skills
- Ability to collaborate across different organizational levels
- Ability to collaborate in an international environment
- Business fluent English
- German language skills are a plus
Tasks
- Manage full lifecycle of Global Network and Datacenter services
- Serve as key contact for business stakeholders
- Deliver high user satisfaction
- Manage relationships with IT and service providers
- Handle incidents, problems, and escalations effectively
- Own service-related financials
- Budget, control costs, and forecast
- Ensure service availability, resilience, and continuity
- Monitor performance against SLAs
- Evaluate provider and local team performance
- Manage claims and lead service improvement
- Take hands-on approach to service operations
- Ensure effective service delivery and stability
- Define and align provider landscape and sourcing strategy
- Oversee execution of strategic objectives
- Coordinate service introduction and transition
- Support unit and integration testing
- Document processes and procedures
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- ITIL
Benefits
Flexible Working
- Flexible working hours
- 2-3 days remote work per week
Informal Culture
- Open and diverse corporate culture
More Vacation Days
- 30 days of vacation
Bonuses & Incentives
- Christmas bonus
- Other collectively agreed special payments
Retirement Plans
- Company pension plan
- Contribution to private pension provision
Additional Allowances
- Childcare allowance
- €40 monthly benefits in kind
Learning & Development
- Extensive training opportunities
- Online learning platform
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Yunex Traffic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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YUYunex Traffic
IT Infrastructure Service Manager Network and Datacenter(m/w/x)
München
Full-time, Part-timeWith Home OfficeExperienced
Nejo AI Summary
Managing global network and datacenter services lifecycle for intelligent transport systems. Several years of IT service management experience, preferably in international, mid-sized business, required. 30 days vacation, 2-3 days remote work per week.
Requirements
- Completed university degree in IT, Computer Science, Business Informatics, or comparable field; alternatively, vocational IT training with relevant experience
- Several years of IT Service Management experience, preferably in international, mid-sized business
- Solid technical understanding of network and datacenter infrastructures
- Hands-on experience operating and managing infrastructure services
- Proven experience managing external service providers
- Proven experience coordinating internal and external stakeholders
- In-depth knowledge of ITIL or comparable service management frameworks
- In-depth knowledge of incident, problem, and service level management
- Experience at the interface between IT and business functions
- Strong focus on service quality and user satisfaction
- Good understanding of service-related financials (budgeting, cost control, forecasting) is an advantage
- Structured and solution-oriented working style
- High level of ownership and accountability
- Strong communication and stakeholder management skills
- Ability to collaborate across different organizational levels
- Ability to collaborate in an international environment
- Business fluent English
- German language skills are a plus
Tasks
- Manage full lifecycle of Global Network and Datacenter services
- Serve as key contact for business stakeholders
- Deliver high user satisfaction
- Manage relationships with IT and service providers
- Handle incidents, problems, and escalations effectively
- Own service-related financials
- Budget, control costs, and forecast
- Ensure service availability, resilience, and continuity
- Monitor performance against SLAs
- Evaluate provider and local team performance
- Manage claims and lead service improvement
- Take hands-on approach to service operations
- Ensure effective service delivery and stability
- Define and align provider landscape and sourcing strategy
- Oversee execution of strategic objectives
- Coordinate service introduction and transition
- Support unit and integration testing
- Document processes and procedures
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- ITIL
Benefits
Flexible Working
- Flexible working hours
- 2-3 days remote work per week
Informal Culture
- Open and diverse corporate culture
More Vacation Days
- 30 days of vacation
Bonuses & Incentives
- Christmas bonus
- Other collectively agreed special payments
Retirement Plans
- Company pension plan
- Contribution to private pension provision
Additional Allowances
- Childcare allowance
- €40 monthly benefits in kind
Learning & Development
- Extensive training opportunities
- Online learning platform
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Yunex Traffic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Yunex Traffic
Industry
Transportation
Description
Das Unternehmen ist ein führendes, weltweit tätiges Unternehmen für intelligente Verkehrslösungen mit Hauptsitz in Deutschland.
Not a perfect match?
- noris network AG
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Full-timeRemoteSeniorNürnberg, Aschheim, Berlin, Hof - noris network AG
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Full-timeWith HomeofficeExperiencedMünchen - The Walt Disney Company Germany GmbH
Service Delivery Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - TAP Steuerungsgesellschaft mbH & Co KG
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Full-timeWith HomeofficeExperiencedMünchen