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SASAP

Head, SAP BDC & AI Customer Success Manager, DMI(m/w/x)

Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching bei München
Full-timeWith Home OfficeManagement
AI/ML
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Driving SAP Business Data Cloud adoption and positioning it as the preferred platform. Strategic account management and proactive demand generation skills required. Company car for private use, 6 weeks vacation.

Requirements

  • Leadership and operational excellence
  • Leading teams through change with empathy
  • Strategic account management
  • Proactive demand generation skills
  • Achieving business goals
  • Managing customer relationships
  • Cultivating new opportunities
  • Generating pipeline growth
  • Working with SAP BDC and AI
  • Industry expertise in consumer products, retail, manufacturing, energy & services
  • Cloud expertise
  • Global transformation programs
  • Analytical and problem-solving skills
  • Ideas for cACV demand generation
  • Safeguarding renewals
  • Minimizing churn
  • Understanding of business KPIs
  • Comprehensive understanding of metrics and tools
  • Data-driven decision-making
  • Optimizing strategic execution
  • Organizational navigation
  • Risk management
  • De-escalating critical customer situations
  • Navigating SAP support processes, systems, and tools
  • Established connections with SAP Market Unit leadership
  • Established connections with SAP account teams
  • Established connections with SAP industry teams
  • Collaborating across partner ecosystems
  • Collaborating with Solution Management organizations
  • Alignment with sales teams
  • Alignment with presales teams
  • Cohesive strategy and unified approach
  • Fluency in German
  • Fluency in English
  • Excellent verbal communication skills
  • Excellent non-verbal communication skills

Tasks

  • Drive customer adoption and consumption of SAP Business Data Cloud
  • Position SAP Business Data Cloud as the preferred platform
  • Lead and transform a motivated team
  • Deliver business results through customer engagement
  • Generate ideas for demand generation
  • Safeguard renewals and minimize churn
  • Manage relevant business metrics and tools
  • Empower data-driven decision-making
  • Optimize strategic execution
  • Achieve financial targets and growth aspirations
  • Maintain a vision of long-term goals
  • Align SAP's strategy with your business area
  • Develop actionable plans for sustained success
  • Set up and manage business processes
  • Drive forecasting, renewals, and pipeline building
  • Deliver regular updates to management
  • Inspire team to embrace and act on change
  • Motivate team to innovate and adapt
  • Anticipate and address evolving customer needs
  • Lead team growth through feedback and coaching
  • Build high-performing, valued teams
  • Proactively engage customers
  • Facilitate structured account strategies
  • Align SAP solutions with customer objectives
  • Lead initiatives to identify adoption opportunities
  • Generate demand across your territory
  • Explore new account opportunities and partnerships
  • Drive pipeline growth in assigned accounts
  • Identify top partners and build relationships
  • Develop business plans to scale consumption
  • Align with SAP teams (sales, support, marketing)
  • Coordinate impactful strategies for customer outcomes
  • Position SAP BDC for value creation and innovation
  • Plan territory and manage accounts
  • Identify business potentials
  • Ensure effective utilization of people and assets
  • Share strategic insights and enablement practices

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • German – Business Fluent
  • English – Business Fluent

Tools & Technologies

  • SAP BDC
  • AI
  • SAP

Benefits

Learning & Development

  • Constant learning
  • Skill growth

Other Benefits

  • Great benefits
  • Accessibility accommodations

Mentorship & Coaching

  • Team growth support

Informal Culture

  • Culture of inclusion

Healthcare & Fitness

  • Focus on health and well-being

Flexible Working

  • Flexible working models
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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