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Senior Workforce Management Analyst(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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SISIXT
Head of Workforce Management(m/w/x)
Berlin
Full-timeWith Home OfficeManagement
Nejo AI Summary
Strategic WFM leadership for global mobility provider's ONE platform. 10+ years WFM and 5+ years leadership experience required. Discounts on SIXT services, exclusive partner deals.
Requirements
- Bachelor’s degree in Business, Finance, Economics, Statistics, or equivalent
- Master’s degree or MBA (ideally)
- 10+ years progressive WFM experience
- 5+ years leadership experience
- Proven track record building and inspiring teams
- Experience in fast-paced environments
- Deep expertise in forecasting
- Deep expertise in scheduling
- Deep expertise in capacity planning
- Deep expertise in real-time management
- Strong analytical skills
- Ability to translate complex data into actionable recommendations
- Excellent presentation skills to senior stakeholders
- Advanced proficiency in WFM tools
- Advanced proficiency in Excel
- SQL experience (plus)
- Cloud-based WFM experience (plus)
Tasks
- Define and drive WFM strategy
- Design organizational structures
- Forecast contact volumes
- Align capacity plans with goals
- Optimize scheduling and real-time management
- Implement automation opportunities
- Champion innovative WFM technologies
- Lead and mentor WFM team
- Provide data-driven insights
- Ensure service commitments
- Boost productivity and efficiency
- Support business scalability
- Enhance operational excellence
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- NICE
- Genesys
- Verint
- Excel
- SQL
- cloud-based WFM
Benefits
Corporate Discounts
- Discounts on SIXT rent, share, ride and SIXT+
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
- Company car
Other Benefits
- Access to Claude by Anthropic
- Access to SIXTgpt
- Capital-forming benefits
- Gaming area
Retirement Plans
- Retirement plan contribution
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Various leisure activities
- SIXT choir
Free or Subsidized Food
- High-quality employee restaurant
More Vacation Days
- 30 days of vacation
Flexible Working
- Hybrid working model
- Flexible hours
Social Impact
- One volunteer day per year
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SIXT and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SISIXT
Head of Workforce Management(m/w/x)
Berlin
Full-timeWith Home OfficeManagement
Nejo AI Summary
Strategic WFM leadership for global mobility provider's ONE platform. 10+ years WFM and 5+ years leadership experience required. Discounts on SIXT services, exclusive partner deals.
Requirements
- Bachelor’s degree in Business, Finance, Economics, Statistics, or equivalent
- Master’s degree or MBA (ideally)
- 10+ years progressive WFM experience
- 5+ years leadership experience
- Proven track record building and inspiring teams
- Experience in fast-paced environments
- Deep expertise in forecasting
- Deep expertise in scheduling
- Deep expertise in capacity planning
- Deep expertise in real-time management
- Strong analytical skills
- Ability to translate complex data into actionable recommendations
- Excellent presentation skills to senior stakeholders
- Advanced proficiency in WFM tools
- Advanced proficiency in Excel
- SQL experience (plus)
- Cloud-based WFM experience (plus)
Tasks
- Define and drive WFM strategy
- Design organizational structures
- Forecast contact volumes
- Align capacity plans with goals
- Optimize scheduling and real-time management
- Implement automation opportunities
- Champion innovative WFM technologies
- Lead and mentor WFM team
- Provide data-driven insights
- Ensure service commitments
- Boost productivity and efficiency
- Support business scalability
- Enhance operational excellence
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- NICE
- Genesys
- Verint
- Excel
- SQL
- cloud-based WFM
Benefits
Corporate Discounts
- Discounts on SIXT rent, share, ride and SIXT+
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
- Company car
Other Benefits
- Access to Claude by Anthropic
- Access to SIXTgpt
- Capital-forming benefits
- Gaming area
Retirement Plans
- Retirement plan contribution
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Various leisure activities
- SIXT choir
Free or Subsidized Food
- High-quality employee restaurant
More Vacation Days
- 30 days of vacation
Flexible Working
- Hybrid working model
- Flexible hours
Social Impact
- One volunteer day per year
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SIXT and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SIXT
Industry
Transportation
Description
The company is a globally leading mobility service provider offering car rental, car sharing, taxi services, and car subscriptions.
Not a perfect match?
- GetYourGuide
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