Ingestro
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSenior
Hamburg, Berlin
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INIngestro
Growth & Success Manager(m/w/x)
Hamburg, Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Building onboarding and retention strategies for data integration SaaS. B2B SaaS, consulting, operations, or VC experience required. VSOP package, building function from scratch.
Requirements
- Entrepreneurial, self-driven mindset and process creation
- B2B SaaS experience, consulting, operations, or VC
- Comfort with ambiguity and process development
- Strategic thinking and hands-on mentality
- Focus on customer outcomes and metrics
- Strong messaging skills in English and German
- Willingness to work in Hamburg or Berlin
- Experience in scaling startups (1-100 employees)
Tasks
- Define customer growth and success standards
- Build onboarding flows and retention strategies
- Develop expansion frameworks and success metrics
- Identify upsell opportunities to reduce churn
- Advocate for customer needs to product teams
- Document successful processes to scale operations
- Onboard new customers to accelerate time-to-value
- Execute strategic retention and expansion campaigns
- Analyze usage patterns for risks and opportunities
- Create meaningful customer journey touchpoints
- Partner with Sales on land-and-expand initiatives
- Map customer use cases to establish trust
- Automate retention and upsell campaign workflows
- Manage a repeatable growth and success motion
- Guide product and go-to-market strategies
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- B2B SaaS
Benefits
Competitive Pay
- VSOP package
Startup Environment
- Direct work with founders
- Build function from scratch
Purpose-Driven Work
- Shape company strategy
Additional Allowances
- €500 annual professional development budget
Other Benefits
- Offices in Hamburg and Berlin
Workation & Sabbatical
- Workation options
Healthcare & Fitness
- Urban Sports
Public Transport Subsidies
- JobTicket
Retirement Plans
- Company pension (bAV)
Modern Equipment
- Modern equipment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ingestro and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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INIngestro
Growth & Success Manager(m/w/x)
Hamburg, Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Building onboarding and retention strategies for data integration SaaS. B2B SaaS, consulting, operations, or VC experience required. VSOP package, building function from scratch.
Requirements
- Entrepreneurial, self-driven mindset and process creation
- B2B SaaS experience, consulting, operations, or VC
- Comfort with ambiguity and process development
- Strategic thinking and hands-on mentality
- Focus on customer outcomes and metrics
- Strong messaging skills in English and German
- Willingness to work in Hamburg or Berlin
- Experience in scaling startups (1-100 employees)
Tasks
- Define customer growth and success standards
- Build onboarding flows and retention strategies
- Develop expansion frameworks and success metrics
- Identify upsell opportunities to reduce churn
- Advocate for customer needs to product teams
- Document successful processes to scale operations
- Onboard new customers to accelerate time-to-value
- Execute strategic retention and expansion campaigns
- Analyze usage patterns for risks and opportunities
- Create meaningful customer journey touchpoints
- Partner with Sales on land-and-expand initiatives
- Map customer use cases to establish trust
- Automate retention and upsell campaign workflows
- Manage a repeatable growth and success motion
- Guide product and go-to-market strategies
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- B2B SaaS
Benefits
Competitive Pay
- VSOP package
Startup Environment
- Direct work with founders
- Build function from scratch
Purpose-Driven Work
- Shape company strategy
Additional Allowances
- €500 annual professional development budget
Other Benefits
- Offices in Hamburg and Berlin
Workation & Sabbatical
- Workation options
Healthcare & Fitness
- Urban Sports
Public Transport Subsidies
- JobTicket
Retirement Plans
- Company pension (bAV)
Modern Equipment
- Modern equipment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ingestro and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Ingestro
Industry
IT
Description
The company is a well-funded, fast-growing SaaS startup transforming how companies handle data integration.
Not a perfect match?
- Ingestro
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin - plancraft
Senior Customer Success Manager - SaaS/B2B(m/w/x)
Full-timeRemoteSeniorHamburg - Frisbii
Account Manager(m/w/x)
Full-timeWith HomeofficeExperiencedKempten (Allgäu), Berlin, Hamburg, Frankfurt am Main - weCreate Data GmbH
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Wien - Appinio
Senior Customer Success Manager DACH(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin, München