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FRFresenius Kabi

Global Salesforce Training & Enablement Specialist(m/w/x)

Bad Homburg vor der Höhe
Full-timeOn-siteExperienced

Designing and delivering global CRM training programs for various stakeholder groups, creating e-learning modules. 2-3 years professional experience in enterprise CRM training/enablement required. Global scope with virtual and in-person training delivery.

Requirements

  • Master’s degree in a relevant field or equivalent experience
  • At least 2-3 years professional experience in Salesforce based training, enablement, or related roles
  • Strong instructional design and project management skills
  • Experience with training tools, e-learning platforms, and performance tracking systems
  • Strong problem-solving skills, empathy, and adaptability
  • Proficiency in Microsoft Office and relevant learning management tools
  • Experience in an international corporate environment and knowledge of industry best practices and adult learning principles
  • Willingness to travel internationally
  • Fluency in German and English; additional language skills are a plus

Tasks

  • Design and develop CRM training programs for various stakeholder groups
  • Deliver training sessions both virtually and in person
  • Create and maintain CRM training materials, including playbooks and e-learning modules
  • Collaborate with Salesforce Product Owners to analyze performance metrics
  • Identify training gaps and refine learning strategies
  • Contribute to the LMS/LXP project and oversee training administration
  • Ensure alignment on training goals with the Global Commercial Skills & Training Lead
  • Evaluate and implement tools to enhance learning experiences
  • Collect feedback to refine training programs based on stakeholder challenges
  • Plan and organize global training sessions and workshops

Work Experience

  • 2 - 3 years

Education

  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • Salesforce
  • Microsoft Office
  • e-learning platforms
  • performance tracking systems
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