Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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HUHubSpot
German Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing 150+ customer relationships on an AI-powered customer platform, partnering with internal teams for onboarding and renewals. Extensive client-facing experience and fluency in English and German required. Remote and flexible work options available.
Requirements
- Extensive client-facing/account management experience
- Fluency in English and German
- Business savviness, consultative, problem-solving, issue resolution skills
- Strong knowledge of media/digital landscape
- Motivation, self-starting, eagerness to learn, results-oriented, expectation balancing
- Super organization, quick learning, working well under pressure
- Strong negotiation skills, financial conversation navigation, cancellation handling
- Relationship building/maintenance, expectation management, issue identification for escalation
- Knowledge of Inbound Marketing or aptitude to learn quickly and independently
- Partner relationship support for acquisition, retention, up-sell
- Openness to using and incorporating AI
Tasks
- Manage 150+ customer relationships
- Understand customer goals
- Align customers with necessary resources
- Partner with internal teams on onboarding, up-sell, and renewals
- Help customers fully adopt the HubSpot platform
- Conduct 4-5 daily deep-dive meetings
- Review customer progress
- Make strategic and tactical recommendations
- Inform customers about new HubSpot features
- Address customer inquiries on invoices and software
- Identify and qualify customer expansion opportunities
- Drive customer retention and growth
- Understand customer technical roadblocks
- Recommend HubSpot solutions and integrations
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Flexible Working
- Remote work options
- Flexible work options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HubSpot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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HUHubSpot
German Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing 150+ customer relationships on an AI-powered customer platform, partnering with internal teams for onboarding and renewals. Extensive client-facing experience and fluency in English and German required. Remote and flexible work options available.
Requirements
- Extensive client-facing/account management experience
- Fluency in English and German
- Business savviness, consultative, problem-solving, issue resolution skills
- Strong knowledge of media/digital landscape
- Motivation, self-starting, eagerness to learn, results-oriented, expectation balancing
- Super organization, quick learning, working well under pressure
- Strong negotiation skills, financial conversation navigation, cancellation handling
- Relationship building/maintenance, expectation management, issue identification for escalation
- Knowledge of Inbound Marketing or aptitude to learn quickly and independently
- Partner relationship support for acquisition, retention, up-sell
- Openness to using and incorporating AI
Tasks
- Manage 150+ customer relationships
- Understand customer goals
- Align customers with necessary resources
- Partner with internal teams on onboarding, up-sell, and renewals
- Help customers fully adopt the HubSpot platform
- Conduct 4-5 daily deep-dive meetings
- Review customer progress
- Make strategic and tactical recommendations
- Inform customers about new HubSpot features
- Address customer inquiries on invoices and software
- Identify and qualify customer expansion opportunities
- Drive customer retention and growth
- Understand customer technical roadblocks
- Recommend HubSpot solutions and integrations
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Flexible Working
- Remote work options
- Flexible work options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HubSpot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
HubSpot
Industry
IT
Description
HubSpot is an AI-powered customer platform that provides software and resources for marketing, sales, and service, enabling businesses to grow faster.
Not a perfect match?
- Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - acto
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen, Berlin - Insider One
Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Frisbii
Account Manager(m/w/x)
Full-timeWith HomeofficeExperiencedKempten (Allgäu), Berlin, Hamburg, Frankfurt am Main - Brevo
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorBerlin