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EV
Everience
11d ago

Freelance Onsite IT Support Technician(m/w/x)

Frankfurt am Main
Full-timeFreelanceOn-site
AI/ML

Description

You will ensure seamless onsite operations by managing the full lifecycle of IT equipment and resolving technical tickets, playing a vital role in supporting the company's digital infrastructure.

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Requirements

  • Fluent English and German
  • Openness to people with disabilities

Education

Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree

Tasks

  • Monitor and manage tickets in ServiceNow
  • Plan and execute onsite technical interventions
  • Replace IT devices and peripherals
  • Set up and configure hardware equipment
  • Manage meeting rooms and Microsoft Teams systems
  • Maintain local IT stock and alert leadership
  • Update the ServiceNow CMDB as required
  • Support IT requirements for special events
  • Replace outdated equipment per lifecycle policies
  • Complete mandatory internal security and compliance trainings
  • Forward tickets to appropriate assignment groups
  • Create AD accounts and manage user groups
  • Perform local software installations and manual patching
  • Coordinate PC patch management with cybersecurity teams
  • Pilot patch management for industrial PCs
  • Provide level 1 coordination for printer systems

Languages

EnglishBusiness Fluent

GermanBusiness Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Everience and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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