KnowBe4
Customer Success Manager (Enterprise)(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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SA
SamsaraEnterprise Customer Success Manager - German Fluency(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Description
As an Enterprise Customer Success Manager, you will partner with top customers to enhance their operations using the Samsara IoT platform. Your role involves creating success plans, conducting workshops, and collaborating with various teams to drive customer satisfaction and value.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •4+ years of experience in senior Customer Success, account management, or strategic consulting role
- •Strong priority management and high emotional intelligence
- •Experience supporting or working with technical products
- •Solutions-oriented with strong problem-solving skills
- •Proven track record of building trust and communicating effectively with stakeholders
- •Passion for going above and beyond and taking initiative
- •Diplomacy, tact, and poise under pressure
- •Bachelor’s degree from a 4-year institution
- •Fluency in German
- •Strong bias for action and high standards
- •Experience serving and supporting large-scale business solutions
- •Thrives in an unstructured, fast-paced, and change-heavy environment
Education
Bachelor's degree
Work Experience
4 years
Tasks
- •Collaborate with top customers to understand their fleet and unique challenges
- •Advise customers on customizing Samsara for their needs
- •Develop joint success plans outlining objectives, metrics, and timelines
- •Remove barriers to achieving business value for customers
- •Facilitate executive business reviews with decision-makers and leadership
- •Conduct workshops to analyze current operations and recommend workflow changes
- •Explain the capabilities of the Samsara platform to various businesses
- •Mentor the Customer Success and Support teams
Languages
German – Business Fluent
Benefits
Flexible Working
- •Employee-led remote working
- •Flexible working model
Healthcare & Fitness
- •Health benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Samsara and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SA
SamsaraEnterprise Customer Success Manager - German Fluency(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
New Job?Nejo!
The AI Job Search Engine
Description
As an Enterprise Customer Success Manager, you will partner with top customers to enhance their operations using the Samsara IoT platform. Your role involves creating success plans, conducting workshops, and collaborating with various teams to drive customer satisfaction and value.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •4+ years of experience in senior Customer Success, account management, or strategic consulting role
- •Strong priority management and high emotional intelligence
- •Experience supporting or working with technical products
- •Solutions-oriented with strong problem-solving skills
- •Proven track record of building trust and communicating effectively with stakeholders
- •Passion for going above and beyond and taking initiative
- •Diplomacy, tact, and poise under pressure
- •Bachelor’s degree from a 4-year institution
- •Fluency in German
- •Strong bias for action and high standards
- •Experience serving and supporting large-scale business solutions
- •Thrives in an unstructured, fast-paced, and change-heavy environment
Education
Bachelor's degree
Work Experience
4 years
Tasks
- •Collaborate with top customers to understand their fleet and unique challenges
- •Advise customers on customizing Samsara for their needs
- •Develop joint success plans outlining objectives, metrics, and timelines
- •Remove barriers to achieving business value for customers
- •Facilitate executive business reviews with decision-makers and leadership
- •Conduct workshops to analyze current operations and recommend workflow changes
- •Explain the capabilities of the Samsara platform to various businesses
- •Mentor the Customer Success and Support teams
Languages
German – Business Fluent
Benefits
Flexible Working
- •Employee-led remote working
- •Flexible working model
Healthcare & Fitness
- •Health benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Samsara and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Samsara
Industry
IT
Description
The company is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for operational insights.
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