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MEMendix

Enterprise Customer Success Manager - DACH(m/w/x)

Berlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart
Full-timeWith Home OfficeSenior

You will drive digital innovation by building deep customer intimacy and guiding platform adoption, ensuring DACH clients achieve measurable business value and long-term success.

Requirements

  • 5+ years executive customer-facing experience
  • Success in onboarding and revenue expansion
  • Understanding of technology and business concepts
  • Effectiveness in digital transformation projects
  • Strong vision for digital transformation
  • Exceptional communication and presentation skills

Tasks

  • Build and sustain trusted advisor relationships
  • Drive platform adoption and expansion
  • Collaborate with Account Executives and Presales
  • Develop and implement strategic account plans
  • Lead post-sales Enterprise Success Programs
  • Deliver consistent value to enterprise customers
  • Teach the Mendix platform and adoption roadmap
  • Facilitate best-practice discussions using domain expertise
  • Conduct business value and impact assessments
  • Secure enterprise contracts within assigned accounts

Work Experience

5 years

Education

Bachelor's degreeORMaster's degree

Languages

GermanBusiness FluentEnglishBusiness Fluent
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