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KN
KNIME
7d ago

Customer Success Manager - German-speaking(m/w/x)

Berlin, Konstanz
Full-timeWith Home OfficeExperienced
AI/ML
Data Science

Description

You will guide customers through their entire journey, from onboarding to long-term adoption, while building strong relationships to ensure they derive maximum value from the company's data solutions.

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Requirements

  • •Customer orientation and value realization
  • •Attentive listening and clear communication
  • •Empathy, pragmatism, and solution-mindedness
  • •Experience in customer-facing software roles
  • •Natural collaboration and teamwork skills
  • •Fluency in English and German

Tasks

  • •Guide customers from initial contact through onboarding
  • •Ensure customers derive real value from the platform
  • •Build strong relationships with various customer stakeholders
  • •Address customer questions, challenges, and opportunities
  • •Coordinate internal resources to solve customer needs
  • •Collaborate with Account Managers to drive growth
  • •Support long-term customer engagement and success

Tools & Technologies

SaaS

Languages

English – Business Fluent

German – Business Fluent

Benefits

Flexible Working

  • •Hybrid work options
  • •Flexible hours

Purpose-Driven Work

  • •Purpose-driven work

Startup Environment

  • •Open, intuitive, powerful platform

Informal Culture

  • •International work environment

Learning & Development

  • •Continuous development support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KNIME and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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