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Customer Transformation Advisor(m/w/x)
Shaping customer engagement models for enterprise transformation at a global Process Mining leader. 10+ years enterprise transformation leadership, Celonis platform familiarity required. Working with diverse global enterprise clients.
Requirements
- 10+ years of enterprise transformation experience
- Deep understanding of industry-specific operations
- Experience working with C-Suite executives
- Leadership of multidisciplinary transformation teams
- Familiarity with Celonis and Process Mining
- Knowledge of Execution Management concepts
- Excellent strategic thinking and executive presence
- Strong cross-functional collaboration skills
- Effective stage presence and C-Suite facilitation
Tasks
- Drive industry portfolio ARR growth and profitability
- Shape and orchestrate the customer engagement model
- Align business strategy with value-driven roadmaps
- Provide thought leadership on process intelligence and AI
- Establish and oversee customer Centers of Excellence
- Implement continuous improvement process operating rhythms
- Build trusted C-suite relationships through strategic planning
- Manage the North American Executive Briefing Center team
- Develop methodologies, playbooks, and training for account teams
- Set up governance models to track ROI
- Participate in CIO and GBS councils to reduce churn
- Represent the company at key industry technology conferences
- Collaborate with product teams on industry value offerings
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Celonis
- Process Mining
- Execution Management
Benefits
Other Benefits
- Leading process mining technology
- Inclusion and belonging programs
Career Advancement
- Clear career paths
- Internal mobility
Learning & Development
- Dedicated learning program
Mentorship & Coaching
- Mentorship opportunities
More Vacation Days
- Generous PTO
Flexible Working
- Hybrid working options
Competitive Pay
- Company equity (RSUs)
Generous Parental Leave
- Extensive parental leave
Purpose-Driven Work
- Dedicated volunteer days
Healthcare & Fitness
- Gym subsidies
Mental Health Support
- Counseling
- Well-being programs
Informal Culture
- International team
- Open culture
Startup Environment
- Autonomous teams
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Customer Transformation Advisor(m/w/x)
Shaping customer engagement models for enterprise transformation at a global Process Mining leader. 10+ years enterprise transformation leadership, Celonis platform familiarity required. Working with diverse global enterprise clients.
Requirements
- 10+ years of enterprise transformation experience
- Deep understanding of industry-specific operations
- Experience working with C-Suite executives
- Leadership of multidisciplinary transformation teams
- Familiarity with Celonis and Process Mining
- Knowledge of Execution Management concepts
- Excellent strategic thinking and executive presence
- Strong cross-functional collaboration skills
- Effective stage presence and C-Suite facilitation
Tasks
- Drive industry portfolio ARR growth and profitability
- Shape and orchestrate the customer engagement model
- Align business strategy with value-driven roadmaps
- Provide thought leadership on process intelligence and AI
- Establish and oversee customer Centers of Excellence
- Implement continuous improvement process operating rhythms
- Build trusted C-suite relationships through strategic planning
- Manage the North American Executive Briefing Center team
- Develop methodologies, playbooks, and training for account teams
- Set up governance models to track ROI
- Participate in CIO and GBS councils to reduce churn
- Represent the company at key industry technology conferences
- Collaborate with product teams on industry value offerings
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Celonis
- Process Mining
- Execution Management
Benefits
Other Benefits
- Leading process mining technology
- Inclusion and belonging programs
Career Advancement
- Clear career paths
- Internal mobility
Learning & Development
- Dedicated learning program
Mentorship & Coaching
- Mentorship opportunities
More Vacation Days
- Generous PTO
Flexible Working
- Hybrid working options
Competitive Pay
- Company equity (RSUs)
Generous Parental Leave
- Extensive parental leave
Purpose-Driven Work
- Dedicated volunteer days
Healthcare & Fitness
- Gym subsidies
Mental Health Support
- Counseling
- Well-being programs
Informal Culture
- International team
- Open culture
Startup Environment
- Autonomous teams
About the Company
Celonis
Industry
IT
Description
Celonis is a global leader in Process Mining technology, providing a platform that enhances business operations through data and AI.
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