SumUp
TeleSales Team Lead(m/w/x)
Full-timeOn-siteExperienced
Berlin
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Leading and scaling large customer support teams for a global fintech provider. Minimum 3 years managing Team Leads required. Annual L&D budget, work on large-scale fintech products.
Requirements
- Minimum 3 years managing Team Leads
- Proven success managing large, KPI-driven teams
- Team growth and onboarding experience in scaling environments
- Strong data-driven decision-making ability
- Fintech or tech-driven environments experience
- Knowledge of EU market dynamics
- Strong adaptability in fast-changing environments
- Visionary mindset with passion for merchant and people experience
- Fluency in English and another European Language
Tasks
- Lead and mentor team leads
- Build motivated, results-driven teams
- Manage and grow large customer support teams
- Oversee onboarding and team expansion
- Use data for decision-making and performance improvements
- Collaborate with stakeholders at all levels
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- Basque – Fluent
Benefits
Learning & Development
- Annual L&D budget
Informal Culture
- Work with global teams
- Commitment to Diversity and Inclusion
- Inclusive environment
Diverse Work
- Work on large-scale fintech products
Free or Subsidized Food
- Restaurant tickets
Workation & Sabbatical
- 30 days sabbatical after 3 years
Bonuses & Incentives
- Referral bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SumUp and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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Leading and scaling large customer support teams for a global fintech provider. Minimum 3 years managing Team Leads required. Annual L&D budget, work on large-scale fintech products.
Requirements
- Minimum 3 years managing Team Leads
- Proven success managing large, KPI-driven teams
- Team growth and onboarding experience in scaling environments
- Strong data-driven decision-making ability
- Fintech or tech-driven environments experience
- Knowledge of EU market dynamics
- Strong adaptability in fast-changing environments
- Visionary mindset with passion for merchant and people experience
- Fluency in English and another European Language
Tasks
- Lead and mentor team leads
- Build motivated, results-driven teams
- Manage and grow large customer support teams
- Oversee onboarding and team expansion
- Use data for decision-making and performance improvements
- Collaborate with stakeholders at all levels
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- Basque – Fluent
Benefits
Learning & Development
- Annual L&D budget
Informal Culture
- Work with global teams
- Commitment to Diversity and Inclusion
- Inclusive environment
Diverse Work
- Work on large-scale fintech products
Free or Subsidized Food
- Restaurant tickets
Workation & Sabbatical
- 30 days sabbatical after 3 years
Bonuses & Incentives
- Referral bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SumUp and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
SumUp
Industry
FinancialServices
Description
The company is a leading global fintech company committed to leveling the playing field for small businesses.
Not a perfect match?
- SumUp
TeleSales Team Lead(m/w/x)
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Customer Support Agent - DE(m/w/x)
Full-timeOn-siteEntry LevelBerlin - Mollie
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedMünchen, Berlin, Kiel, Köln - Moss
Customer Support Specialist(m/w/x)
Full-timeOn-siteExperiencedBerlin - Reonic
Technical Customer Success Manager - France(m/w/x)
Full-timeOn-siteExperiencedBerlin