The AI Job Search Engine
Supporting small business merchants with payment and finance tool inquiries via phone, email, chat, and social media. Experience with CRM systems preferred. Annual €2000 L&D budget, 30 days sabbatical after 3 years.
Requirements
- Multi-tasking skills
- Excellent verbal and written communication
- Problem-solving attitude
- Experience with CRM systems
- Ability to work in a team and independently
Tasks
- Support German-speaking customers via phone, email, chat, and social media
- Support merchants regarding POS solution inquiries
- Optimize customer-related processes to enhance merchant satisfaction
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
Benefits
Learning & Development
- Annual L&D budget of €2000
Workation & Sabbatical
- 30 days sabbatical after 3 years
Bonuses & Incentives
- Referral bonus
Not a perfect match?
- ConcentrixFull-timeOn-siteJuniorBerlinfrom 2,750 / month
- LYNX Berlin
Trading Support Agent - German Speaking(m/w/x)
Full-timeOn-siteJuniorBerlin - SumUp
Customer Support Market Lead(m/w/x)
Full-timeOn-siteExperiencedBerlin - iwoca
Customer Service Advisor - deutschsprachig(m/w/x)
Full-timeOn-siteExperiencedBerlin, Frankfurt am Mainfrom 30,000 - 38,000 / year - iwoca
Customer Care Agent(m/w/x)
Full-timeOn-siteExperiencedBerlin, Frankfurt am Mainfrom 36,000 - 44,000 / year
Supporting small business merchants with payment and finance tool inquiries via phone, email, chat, and social media. Experience with CRM systems preferred. Annual €2000 L&D budget, 30 days sabbatical after 3 years.
Requirements
- Multi-tasking skills
- Excellent verbal and written communication
- Problem-solving attitude
- Experience with CRM systems
- Ability to work in a team and independently
Tasks
- Support German-speaking customers via phone, email, chat, and social media
- Support merchants regarding POS solution inquiries
- Optimize customer-related processes to enhance merchant satisfaction
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
Benefits
Learning & Development
- Annual L&D budget of €2000
Workation & Sabbatical
- 30 days sabbatical after 3 years
Bonuses & Incentives
- Referral bonus
About the Company
SumUp
Industry
FinancialServices
Description
The company is a leading global fintech company committed to leveling the playing field for small businesses.
Not a perfect match?
- Concentrix
German Sales Agent - Social Media Support(m/w/x)
Full-timeOn-siteJuniorBerlinfrom 2,750 / month - LYNX Berlin
Trading Support Agent - German Speaking(m/w/x)
Full-timeOn-siteJuniorBerlin - SumUp
Customer Support Market Lead(m/w/x)
Full-timeOn-siteExperiencedBerlin - iwoca
Customer Service Advisor - deutschsprachig(m/w/x)
Full-timeOn-siteExperiencedBerlin, Frankfurt am Mainfrom 30,000 - 38,000 / year - iwoca
Customer Care Agent(m/w/x)
Full-timeOn-siteExperiencedBerlin, Frankfurt am Mainfrom 36,000 - 44,000 / year