Reonic
Technical Customer Success Manager - DACH(m/w/x)
Full-timeOn-siteExperienced
Augsburg, Berlin
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REReonic
Technical Customer Success Manager - France(m/w/x)
Berlin
Full-timeOn-siteExperienced
Green Job
Nejo AI Summary
Guiding French B2B customers at renewable technology firm on solar and heat pump tech, translating feedback for software enhancements with developers. C2-level French proficiency and engineering technical background required. Leadership role, freedom to innovate.
Requirements
- C2-level French proficiency
- Experience in B2B SaaS customer service
- Technical background in engineering
- Previous experience in start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities
Tasks
- Serve as the primary contact for French-speaking B2B customers
- Resolve technical issues following contract signatures
- Guide customers through solar and heat pump technical questions
- Translate customer feedback into software enhancements with developers
- Improve the customer experience via calls and support chat
- Identify technical bottlenecks to refine engineering solutions
- Plan and implement strategic projects to drive innovation
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- French – Native
- English – Business Fluent
Tools & Technologies
- B2B SaaS
Benefits
Competitive Pay
- Competitive pay
Mentorship & Coaching
- Personal and professional growth
Purpose-Driven Work
- Leadership role
Startup Environment
- Freedom to innovate
Informal Culture
- Dynamic team environment
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reonic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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REReonic
Technical Customer Success Manager - France(m/w/x)
Berlin
Full-timeOn-siteExperienced
Green Job
Nejo AI Summary
Guiding French B2B customers at renewable technology firm on solar and heat pump tech, translating feedback for software enhancements with developers. C2-level French proficiency and engineering technical background required. Leadership role, freedom to innovate.
Requirements
- C2-level French proficiency
- Experience in B2B SaaS customer service
- Technical background in engineering
- Previous experience in start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities
Tasks
- Serve as the primary contact for French-speaking B2B customers
- Resolve technical issues following contract signatures
- Guide customers through solar and heat pump technical questions
- Translate customer feedback into software enhancements with developers
- Improve the customer experience via calls and support chat
- Identify technical bottlenecks to refine engineering solutions
- Plan and implement strategic projects to drive innovation
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- French – Native
- English – Business Fluent
Tools & Technologies
- B2B SaaS
Benefits
Competitive Pay
- Competitive pay
Mentorship & Coaching
- Personal and professional growth
Purpose-Driven Work
- Leadership role
Startup Environment
- Freedom to innovate
Informal Culture
- Dynamic team environment
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reonic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Reonic
Industry
EnergyAutomation
Description
The company focuses on renewable technology and encourages innovative contributions from individuals.
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