DATAGROUP Rhein-Main GmbH
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSenior
Ingelheim am Rhein
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CICircunomics GmbH
Customer Success Manager(m/w/x)
Mainz
Full-timeWith Home OfficeExperienced
Green Job
Nejo AI Summary
Post-deal coordination for B2B battery marketplace transactions, managing buyer/supplier relationships. SaaS/digital marketplace customer success experience required. Remote-first culture, 28 holiday days.
Requirements
- 3-5+ years in Customer Success, Account Management, or User Engagement in SaaS/digital marketplace
- Proven track record of reducing churn or reactivating dormant users
- Experience designing and delivering onboarding programs
- Comfortable running user interviews and translating insights to product feedback
- Strong ability to create clear, engaging content for support scaling
- Highly structured, proactive, and data-informed prioritization
- Experience in energy, cleantech, mobility, or industrial B2B marketplaces
- Familiarity with battery lifecycles, second-life applications, or EV supply chains
- Experience working with product/analytics on instrumentation and user data
- Knowledge of CRM tools and pipeline/engagement tracking
Tasks
- Take ownership of deals after commercial agreement
- Act as main point of contact for buyers and suppliers
- Coordinate transaction steps (documentation, logistics, internal alignment)
- Proactively follow up with stakeholders
- Identify and resolve blockers
- Ensure timely transaction completion
- Engage with users in stalled negotiations and transactions
- Identify high-intent users and flag to Sales
- Facilitate communication between buyers and suppliers
- Support interactions without taking commercial ownership
- Ensure all required information and documents are complete
- Align closely with Sales Operations and Finance
- Track progress and ensure smooth handovers
- Guide customers through final steps to first transaction
- Re-engage users linked to active deal opportunities
- Lead proactive outreach to understand user blockers
- Guide users to platform features (e.g., 1st-life battery supply)
- Build self-service infrastructure for scalable support
- Run structured user research with product and analytics teams
- Feed buyer and seller insights into platform development
- Handle technical onboarding and listing creation
- Support sales in key account management and deal execution
Work Experience
- 3 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – is a plus
Tools & Technologies
- HubSpot
Benefits
Flexible Working
- Flexible hours
- Remote-first working culture
More Vacation Days
- 28 Holiday days
- Half-day on December 24th
- Half-day on December 31st
- Rosenmontag holiday
Retirement Plans
- Company-supported pension scheme
Informal Culture
- Low hierarchies
- Open feedback culture
- Creative freedom for growth
Modern Office
- Modern offices in Mainz
Learning & Development
- Attractive L&D budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Circunomics GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Circunomics GmbH
Sales Operations Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedMainz - Circunomics GmbH
Sales Specialist – Battery Sourcing(m/w/x)
Full-timeWith HomeofficeExperiencedMainz - Circunomics GmbH
Business Developer(m/w/x)
Full-timeWith HomeofficeExperiencedMainz - Circunomics GmbH
Business Developer(m/w/x)
Full-timeWith HomeofficeExperiencedMainz
CICircunomics GmbH
Customer Success Manager(m/w/x)
Mainz
Full-timeWith Home OfficeExperienced
Green Job
Nejo AI Summary
Post-deal coordination for B2B battery marketplace transactions, managing buyer/supplier relationships. SaaS/digital marketplace customer success experience required. Remote-first culture, 28 holiday days.
Requirements
- 3-5+ years in Customer Success, Account Management, or User Engagement in SaaS/digital marketplace
- Proven track record of reducing churn or reactivating dormant users
- Experience designing and delivering onboarding programs
- Comfortable running user interviews and translating insights to product feedback
- Strong ability to create clear, engaging content for support scaling
- Highly structured, proactive, and data-informed prioritization
- Experience in energy, cleantech, mobility, or industrial B2B marketplaces
- Familiarity with battery lifecycles, second-life applications, or EV supply chains
- Experience working with product/analytics on instrumentation and user data
- Knowledge of CRM tools and pipeline/engagement tracking
Tasks
- Take ownership of deals after commercial agreement
- Act as main point of contact for buyers and suppliers
- Coordinate transaction steps (documentation, logistics, internal alignment)
- Proactively follow up with stakeholders
- Identify and resolve blockers
- Ensure timely transaction completion
- Engage with users in stalled negotiations and transactions
- Identify high-intent users and flag to Sales
- Facilitate communication between buyers and suppliers
- Support interactions without taking commercial ownership
- Ensure all required information and documents are complete
- Align closely with Sales Operations and Finance
- Track progress and ensure smooth handovers
- Guide customers through final steps to first transaction
- Re-engage users linked to active deal opportunities
- Lead proactive outreach to understand user blockers
- Guide users to platform features (e.g., 1st-life battery supply)
- Build self-service infrastructure for scalable support
- Run structured user research with product and analytics teams
- Feed buyer and seller insights into platform development
- Handle technical onboarding and listing creation
- Support sales in key account management and deal execution
Work Experience
- 3 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – is a plus
Tools & Technologies
- HubSpot
Benefits
Flexible Working
- Flexible hours
- Remote-first working culture
More Vacation Days
- 28 Holiday days
- Half-day on December 24th
- Half-day on December 31st
- Rosenmontag holiday
Retirement Plans
- Company-supported pension scheme
Informal Culture
- Low hierarchies
- Open feedback culture
- Creative freedom for growth
Modern Office
- Modern offices in Mainz
Learning & Development
- Attractive L&D budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Circunomics GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Circunomics GmbH
Industry
Other
Description
The company is transforming the circular economy with solutions for battery lifecycle management, focusing on sustainability and efficiency.
Not a perfect match?
- DATAGROUP Rhein-Main GmbH
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorIngelheim am Rhein - Circunomics GmbH
Sales Operations Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedMainz - Circunomics GmbH
Sales Specialist – Battery Sourcing(m/w/x)
Full-timeWith HomeofficeExperiencedMainz - Circunomics GmbH
Business Developer(m/w/x)
Full-timeWith HomeofficeExperiencedMainz - Circunomics GmbH
Business Developer(m/w/x)
Full-timeWith HomeofficeExperiencedMainz