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Customer Success Manager(m/w/x)
Managing customer portfolios for AI solutions at a VC-funded Voice/AI startup. Fluency in German and English, strong project management skills required. Cereal buffet, pizza nights, and free beer.
Requirements
- Fluency in German and English
- Motivation to build from the ground up
- Strong organizational skills
- Highly structured approach to work
- Strong project management skills
- Strong stakeholder management skills
- Ability to prioritize strategically
- Excellent communication skills
- Enjoyment of building customer relationships
- Basic technical understanding of digital products
Tasks
- Serve as the primary contact for active customers
- Develop customer portfolio to convert PoCs into long-term accounts
- Conduct trainings and workshops for successful customer activation
- Analyze data from customer interactions
- Collaborate with the founding team to enhance customer service
- Prepare business cases and presentations for C-level decision-makers
- Identify product improvement opportunities based on customer needs
- Create case studies and white papers on VoiceLine implementation
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Flexible Working
- Flexible working hours
Free or Subsidized Food
- Cereal buffet
- Free beer
Team Events
- Regular pizza nights
Snacks & Drinks
- Coffee
Other Benefits
- Mate
- Lunchtime workout sessions
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Customer Success Manager(m/w/x)
Managing customer portfolios for AI solutions at a VC-funded Voice/AI startup. Fluency in German and English, strong project management skills required. Cereal buffet, pizza nights, and free beer.
Requirements
- Fluency in German and English
- Motivation to build from the ground up
- Strong organizational skills
- Highly structured approach to work
- Strong project management skills
- Strong stakeholder management skills
- Ability to prioritize strategically
- Excellent communication skills
- Enjoyment of building customer relationships
- Basic technical understanding of digital products
Tasks
- Serve as the primary contact for active customers
- Develop customer portfolio to convert PoCs into long-term accounts
- Conduct trainings and workshops for successful customer activation
- Analyze data from customer interactions
- Collaborate with the founding team to enhance customer service
- Prepare business cases and presentations for C-level decision-makers
- Identify product improvement opportunities based on customer needs
- Create case studies and white papers on VoiceLine implementation
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Flexible Working
- Flexible working hours
Free or Subsidized Food
- Cereal buffet
- Free beer
Team Events
- Regular pizza nights
Snacks & Drinks
- Coffee
Other Benefits
- Mate
- Lunchtime workout sessions
About the Company
VoiceLine
Industry
IT
Description
Das Unternehmen ist ein stark wachsendes, VC-finanziertes Start-up an der Schnittstelle von Voice und KI, das innovative KI-Lösungen für Vertriebs- und Serviceteams anbietet.
Not a perfect match?
- PubMatic, Inc.
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementMünchen - Preisenergie
Customer Success Manager (Analytics)(m/w/x)
Full-timeOn-siteJuniorMünchen - Parametric Technology GmbH
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedMünchen - Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorMünchen - Everpure
Customer Success Manager (German Speaking)(m/w/x)
Full-timeOn-siteExperiencedMünchen