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Customer Success Manager(m/w/x)
Description
In this role, you will be at the forefront of enhancing the customer journey, collaborating closely with sales and product teams to ensure customer satisfaction and success. Your daily responsibilities will include training customers, analyzing interactions, and identifying ways to improve the product.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Fluency in German and English
- •Motivation to build from the ground up
- •Strong organizational skills
- •Highly structured approach to work
- •Strong project management skills
- •Strong stakeholder management skills
- •Ability to prioritize strategically
- •Excellent communication skills
- •Enjoyment of building customer relationships
- •Basic technical understanding of digital products
Work Experience
approx. 1 - 4 years
Tasks
- •Serve as the primary contact for active customers
- •Develop customer portfolio to convert PoCs into long-term accounts
- •Conduct trainings and workshops for successful customer activation
- •Analyze data from customer interactions
- •Collaborate with the founding team to enhance customer service
- •Prepare business cases and presentations for C-level decision-makers
- •Identify product improvement opportunities based on customer needs
- •Create case studies and white papers on VoiceLine implementation
Languages
German – Native
English – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
Free or Subsidized Food
- •Cereal buffet
- •Free beer
Team Events
- •Regular pizza nights
Snacks & Drinks
- •Coffee
Other Benefits
- •Mate
- •Lunchtime workout sessions
- ChocoFull-timeOn-siteExperiencedBerlin, München
- PubMatic, Inc.
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Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
In this role, you will be at the forefront of enhancing the customer journey, collaborating closely with sales and product teams to ensure customer satisfaction and success. Your daily responsibilities will include training customers, analyzing interactions, and identifying ways to improve the product.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Fluency in German and English
- •Motivation to build from the ground up
- •Strong organizational skills
- •Highly structured approach to work
- •Strong project management skills
- •Strong stakeholder management skills
- •Ability to prioritize strategically
- •Excellent communication skills
- •Enjoyment of building customer relationships
- •Basic technical understanding of digital products
Work Experience
approx. 1 - 4 years
Tasks
- •Serve as the primary contact for active customers
- •Develop customer portfolio to convert PoCs into long-term accounts
- •Conduct trainings and workshops for successful customer activation
- •Analyze data from customer interactions
- •Collaborate with the founding team to enhance customer service
- •Prepare business cases and presentations for C-level decision-makers
- •Identify product improvement opportunities based on customer needs
- •Create case studies and white papers on VoiceLine implementation
Languages
German – Native
English – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
Free or Subsidized Food
- •Cereal buffet
- •Free beer
Team Events
- •Regular pizza nights
Snacks & Drinks
- •Coffee
Other Benefits
- •Mate
- •Lunchtime workout sessions
About the Company
VoiceLine
Industry
IT
Description
Das Unternehmen ist ein stark wachsendes, VC-finanziertes Start-up an der Schnittstelle von Voice und KI, das innovative KI-Lösungen für Vertriebs- und Serviceteams anbietet.
- Choco
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München - PubMatic, Inc.
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementMünchen - Parametric Technology GmbH
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedMünchen - Preisenergie
Customer Success Manager (Analytics)(m/w/x)
Full-timeOn-siteJuniorMünchen - Pure Storage
Customer Success Manager (German Speaking)(m/w/x)
Full-timeOn-siteExperiencedMünchen