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PRPreisenergie

Customer Success Manager (Analytics)(m/w/x)

München
Full-timeOn-siteJunior
Data Science

Mapping customer pricing processes for renewable energy pricing software. SQL statement writing and data experience required. Unlimited training budget.

Requirements

  • University degree in business, economics, or IT-related fields or at least 1 year of experience as a Support Representative in a tech or SaaS company
  • Proficiency in German (C1)
  • Excellent communication skills
  • Resourcefulness and independence
  • Experience working with data and writing SQL statements

Tasks

  • Map customer pricing processes and objectives
  • Anticipate risks and opportunities
  • Develop concrete action plans
  • Guide customers to product adoption
  • Identify success metrics and remove friction
  • Investigate data issues and reproduce problems
  • Trace calculations and algorithms end-to-end
  • Validate findings with customer datasets
  • Deliver clear and accurate explanations
  • Define and refine interfaces and integrations
  • Advise on pricing configurations and workflows
  • Monitor account health and run proactive mitigations
  • Identify opportunities for integration-led expansion

Work Experience

  • 1 year

Education

  • Bachelor's degree

Languages

  • GermanBusiness Fluent

Tools & Technologies

  • SQL

Benefits

Learning & Development

  • Unlimited training budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Preisenergie and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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