Rencore
Senior Customer Success Manager (Customer Growth Management)(m/w/x)
Full-timeWith HomeofficeSenior
München
New Job?Nejo!
The AI Job Search Engine
MO
MongoDBCustomer Success Manager(m/w/x)
München
Full-timeWith Home OfficeSenior
Description
As a strategic advisor, you will drive customer growth and product innovation by bridging the gap between technical users and the company's engineering teams to ensure long-term success.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years experience in customer-centric roles
- •Passion for advocating for customers
- •Aptitude and curiosity for technical concepts
- •High level of autonomy and ownership
- •Entrepreneurial mindset and process building skills
- •Teamwork and passion for collaboration
- •Prior exposure to database and cloud technology
- •Bilingual English and German
Education
Bachelor's degree
OR
Master's degree
Tasks
- •Advise customers on technology strategy and best practices
- •Run enablement sessions independently or with internal teams
- •Optimize customer technical environments and product spend
- •Recommend product features to accelerate time to value
- •Collect customer feedback to inform product and leadership
- •Collaborate with product engineering to develop innovative solutions
- •Resolve critical customer issues and business-impacting outages
- •Execute account plans to mitigate risk and drive growth
- •Lead executive business reviews with C-suite leaders
- •Develop internal best practices and program enablement
- •Document customer interactions in Gainsight and Salesforce
- •Analyze account health signals to adjust engagement strategies
- •Manage relationships and performance reporting with sales leadership
- •Forecast expected churn and growth for senior leadership
- •Interview and onboard new team members
- •Lead peer enablement sessions and product certifications
Tools & Technologies
MongoDBDatabasesCloudInfrastructure technology
Languages
English – Business Fluent
German – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MongoDB and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- comstruct
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(Senior) Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Appinio
Senior Customer Success Manager DACH(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin, München
MO
MongoDBCustomer Success Manager(m/w/x)
München
Full-timeWith Home OfficeSenior
New Job?Nejo!
The AI Job Search Engine
Description
As a strategic advisor, you will drive customer growth and product innovation by bridging the gap between technical users and the company's engineering teams to ensure long-term success.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years experience in customer-centric roles
- •Passion for advocating for customers
- •Aptitude and curiosity for technical concepts
- •High level of autonomy and ownership
- •Entrepreneurial mindset and process building skills
- •Teamwork and passion for collaboration
- •Prior exposure to database and cloud technology
- •Bilingual English and German
Education
Bachelor's degree
OR
Master's degree
Tasks
- •Advise customers on technology strategy and best practices
- •Run enablement sessions independently or with internal teams
- •Optimize customer technical environments and product spend
- •Recommend product features to accelerate time to value
- •Collect customer feedback to inform product and leadership
- •Collaborate with product engineering to develop innovative solutions
- •Resolve critical customer issues and business-impacting outages
- •Execute account plans to mitigate risk and drive growth
- •Lead executive business reviews with C-suite leaders
- •Develop internal best practices and program enablement
- •Document customer interactions in Gainsight and Salesforce
- •Analyze account health signals to adjust engagement strategies
- •Manage relationships and performance reporting with sales leadership
- •Forecast expected churn and growth for senior leadership
- •Interview and onboard new team members
- •Lead peer enablement sessions and product certifications
Tools & Technologies
MongoDBDatabasesCloudInfrastructure technology
Languages
English – Business Fluent
German – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MongoDB and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
MongoDB
Industry
IT
Description
The company empowers innovators to create and disrupt industries by unleashing the power of software and data.
Not a perfect match?
- Rencore
Senior Customer Success Manager (Customer Growth Management)(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - comstruct
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - remberg
(Senior) Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Appinio
Senior Customer Success Manager DACH(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin, München