Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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URUrban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Berlin, Köln
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing B2B client lifecycle for a wellness platform connecting 39,000 corporate clients and 97,000 wellness partners. 3+ years in Customer Success, Key Account Management, or Corporate Sales required. 120 days remote work, 30 days vacation, 2 days volunteering.
Requirements
- 3+ years of experience in Customer Success, Key Account Management, or Corporate Sales
- Strong communication skills and high emotional intelligence
- Analytical thinking and practical implementation focus
- Experience in relationship building
- Structured and independent work style, goal-oriented and data-driven
- Business fluent in German and excellent English skills
Tasks
- Manage a portfolio of Mid-Market B2B clients
- Oversee the full lifecycle from onboarding to long-term success
- Drive value realization and product adoption
- Develop tailored strategies to support customer health and performance
- Analyze customer data and track key metrics
- Translate insights into actionable success plans and commercial opportunities
- Lead commercial discussions and identify upsell opportunities
- Drive value-focused strategies to grow account revenue and performance
- Build and maintain strong relationships with stakeholders
- Collaborate with internal teams to improve customer experience
- Share best practices and support continuous improvement within Client Success
Work Experience
- 3 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Excel
- CRM systems
- Salesforce
Benefits
Flexible Working
- Hybrid work setup
- 120 days remote work
- Flexible working hours
More Vacation Days
- 30 days paid vacation
Purpose-Driven Work
- 2 days volunteering
Healthcare & Fitness
- Free Urban Sports Club membership
- Wellness initiatives
Corporate Discounts
- Discounts for friends and family
Additional Allowances
- €1,000 annual budget for professional growth
Learning & Development
- Regular internal training sessions
- Weekly German and English classes
Team Events
- Regular team and company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Urban Sports Club and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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URUrban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Berlin, Köln
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing B2B client lifecycle for a wellness platform connecting 39,000 corporate clients and 97,000 wellness partners. 3+ years in Customer Success, Key Account Management, or Corporate Sales required. 120 days remote work, 30 days vacation, 2 days volunteering.
Requirements
- 3+ years of experience in Customer Success, Key Account Management, or Corporate Sales
- Strong communication skills and high emotional intelligence
- Analytical thinking and practical implementation focus
- Experience in relationship building
- Structured and independent work style, goal-oriented and data-driven
- Business fluent in German and excellent English skills
Tasks
- Manage a portfolio of Mid-Market B2B clients
- Oversee the full lifecycle from onboarding to long-term success
- Drive value realization and product adoption
- Develop tailored strategies to support customer health and performance
- Analyze customer data and track key metrics
- Translate insights into actionable success plans and commercial opportunities
- Lead commercial discussions and identify upsell opportunities
- Drive value-focused strategies to grow account revenue and performance
- Build and maintain strong relationships with stakeholders
- Collaborate with internal teams to improve customer experience
- Share best practices and support continuous improvement within Client Success
Work Experience
- 3 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Excel
- CRM systems
- Salesforce
Benefits
Flexible Working
- Hybrid work setup
- 120 days remote work
- Flexible working hours
More Vacation Days
- 30 days paid vacation
Purpose-Driven Work
- 2 days volunteering
Healthcare & Fitness
- Free Urban Sports Club membership
- Wellness initiatives
Corporate Discounts
- Discounts for friends and family
Additional Allowances
- €1,000 annual budget for professional growth
Learning & Development
- Regular internal training sessions
- Weekly German and English classes
Team Events
- Regular team and company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Urban Sports Club and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Urban Sports Club
Industry
Wellness
Description
The company connects 39,000 corporate clients and 97,000 wellness partners across 18 countries, promoting active and healthy lifestyles.
Not a perfect match?
- Moss
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