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ME
Mercanis
6mo ago

Customer Success Manager(m/w/x)

Berlin
Full-timeWith Home OfficeManagement
Green Job

Description

You manage client onboarding and project execution, turning strategies into actionable solutions while promoting growth and creating success stories in collaboration with various teams.

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Requirements

  • Bachelor's or Master's degree from a top university.
  • Experience in consulting or customer success.
  • Team player in interdisciplinary teams.
  • Experience in digitalization projects.
  • Excellent German and English language skills.

Education

Bachelor's degree
OR
Master's degree

Work Experience

approx. 1 - 4 years

Tasks

  • Lead the onboarding and implementation process.
  • Establish long-term partnerships with clients.
  • Transform strategic visions into concrete solutions.
  • Collaborate with senior executives and product teams.
  • Coordinate multiple projects simultaneously.
  • Ensure outstanding project execution.
  • Identify new business opportunities for growth.
  • Drive customer development post-sales.
  • Work closely with account executives.
  • Create inspiring success stories from client projects.
  • Collaborate with marketing and growth teams.

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Benefits

Informal Culture

  • Starke Unternehmenskultur
  • Verantwortung und kreative Freiheit

Competitive Pay

  • Attraktives Gehaltspaket

Modern Equipment

  • Moderne Arbeitsgeräte

Flexible Working

  • Flexibles Arbeitsumfeld

Team Events

  • Regelmäßige Team- und Firmenevents

Snacks & Drinks

  • Gesunde Snacks

Startup Environment

  • Produktive Arbeitsatmosphäre
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mercanis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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