Aklamio
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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AKAklamio
Customer Success Manager (Mid-level or Senior)(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Strategic client advisory for an incentive marketing platform, upselling digital marketing services. Online marketing experience with deep KPI understanding and revenue responsibility required. 30 days vacation, plus 2 months/year remote work from EU.
Requirements
- 5+ years experience in Customer Success, Sales, or Account Management
- Experience in online marketing and deep understanding of online KPIs
- Revenue responsibility for assigned accounts
- Hands-on mindset and analytical thinking
- Strong consulting and sales expertise, pleasure in upselling digital marketing services
- Excellent customer communication and PowerPoint presentation skills
- Strong interpersonal skills: decisive, action-oriented, motivational, leadership
- Ability to operate in operational and strategic modes in fast-paced environment
- Knowledge of common CRM Systems
- Excellent business judgement, strong English communication skills (C1 mandatory)
- Additional languages an advantage (German, French, Spanish, Italian)
- SaaS company experience (plus, not mandatory)
Tasks
- Own customer relationships
- Continuously work on opportunities
- Observe market developments and trends
- Develop strategies and derive measures
- Strategically manage and advise customers
- Support global brands in finding customer-specific solutions
- Manage projects and budgets
- Identify upsell opportunities
- Advise customers, internal contacts, and external service providers
- Track essential project tasks
- Contribute ideas to improve processes and resource use
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
- French – Basic
- Spanish – Basic
- Italian – Basic
Tools & Technologies
- PowerPoint
- CRM Systems
Benefits
Flexible Working
- Remote-first culture
- Flexible working hours
Learning & Development
- Personal and professional development opportunities
- Internal workshops
More Vacation Days
- 30 days of paid vacation
Workation & Sabbatical
- Remote work from EU (2 months/year)
Retirement Plans
- Company pension scheme with employer contributions
Team Events
- Regular team events
- Company celebrations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Aklamio and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AKAklamio
Customer Success Manager (Mid-level or Senior)(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Strategic client advisory for an incentive marketing platform, upselling digital marketing services. Online marketing experience with deep KPI understanding and revenue responsibility required. 30 days vacation, plus 2 months/year remote work from EU.
Requirements
- 5+ years experience in Customer Success, Sales, or Account Management
- Experience in online marketing and deep understanding of online KPIs
- Revenue responsibility for assigned accounts
- Hands-on mindset and analytical thinking
- Strong consulting and sales expertise, pleasure in upselling digital marketing services
- Excellent customer communication and PowerPoint presentation skills
- Strong interpersonal skills: decisive, action-oriented, motivational, leadership
- Ability to operate in operational and strategic modes in fast-paced environment
- Knowledge of common CRM Systems
- Excellent business judgement, strong English communication skills (C1 mandatory)
- Additional languages an advantage (German, French, Spanish, Italian)
- SaaS company experience (plus, not mandatory)
Tasks
- Own customer relationships
- Continuously work on opportunities
- Observe market developments and trends
- Develop strategies and derive measures
- Strategically manage and advise customers
- Support global brands in finding customer-specific solutions
- Manage projects and budgets
- Identify upsell opportunities
- Advise customers, internal contacts, and external service providers
- Track essential project tasks
- Contribute ideas to improve processes and resource use
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
- French – Basic
- Spanish – Basic
- Italian – Basic
Tools & Technologies
- PowerPoint
- CRM Systems
Benefits
Flexible Working
- Remote-first culture
- Flexible working hours
Learning & Development
- Personal and professional development opportunities
- Internal workshops
More Vacation Days
- 30 days of paid vacation
Workation & Sabbatical
- Remote work from EU (2 months/year)
Retirement Plans
- Company pension scheme with employer contributions
Team Events
- Regular team events
- Company celebrations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Aklamio and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Aklamio
Industry
Marketing
Description
Aklamio's Customer Incentives Platform enables leading enterprises worldwide to enhance their marketing efforts with incentives, accelerating their growth.
Not a perfect match?
- Aklamio
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Didomi
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Brevo
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Urban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin, Köln