Rail-Flow GmbH
Customer Success Manager(m/w/x)
Full-timeRemoteExperienced
Frankfurt am Main, Hamburg
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IN
Integral Ad ScienceCustomer Success Manager(m/w/x)
Hamburg
Full-timeWith Home OfficeManagement
Description
You manage client relationships, ensuring successful onboarding and service delivery. You analyze client activity and identify upsell opportunities to enhance customer satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •2-4 years experience in Ad Tech preferred
- •Understanding of programmatic advertising required
- •Strong analytical skills
- •Demonstrated ability to communicate effectively
- •Ability to learn quickly
- •Enthusiasm for fast-paced environment
- •Exceptional organizational skills
- •Fluency with Microsoft PowerPoint, Word, Excel
- •Experience in Salesforce, Gainsight is a plus
- •Fluent English and German language skills
Work Experience
2 - 4 years
Tasks
- •Understand the digital advertising ecosystem.
- •Build knowledge of IAS products and processes.
- •Oversee client health, onboarding, and renewals.
- •Act as the main contact for assigned clients.
- •Provide timely problem resolution and escalations.
- •Prepare regular reports and analyze client activity.
- •Develop trusted relationships with key client stakeholders.
- •Ensure timely delivery of IAS solutions.
- •Assist with customer requests and escalations.
- •Identify at-risk scenarios and enact solutions.
- •Drive upsell opportunities with the Sales team.
- •Conduct regular business reviews with key clients.
- •Track customer engagements in internal systems.
- •Collaborate with Sales and Customer Success teams.
- •Onboard new customers effectively.
- •Communicate product enhancements to clients.
- •Share industry knowledge with team members.
Tools & Technologies
Microsoft PowerPointMicrosoft WordMicrosoft ExcelSalesforceGainsight
Languages
English – Business Fluent
German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Integral Ad Science and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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IN
Integral Ad ScienceCustomer Success Manager(m/w/x)
Hamburg
Full-timeWith Home OfficeManagement
New Job?Nejo!
The AI Job Search Engine
Description
You manage client relationships, ensuring successful onboarding and service delivery. You analyze client activity and identify upsell opportunities to enhance customer satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •2-4 years experience in Ad Tech preferred
- •Understanding of programmatic advertising required
- •Strong analytical skills
- •Demonstrated ability to communicate effectively
- •Ability to learn quickly
- •Enthusiasm for fast-paced environment
- •Exceptional organizational skills
- •Fluency with Microsoft PowerPoint, Word, Excel
- •Experience in Salesforce, Gainsight is a plus
- •Fluent English and German language skills
Work Experience
2 - 4 years
Tasks
- •Understand the digital advertising ecosystem.
- •Build knowledge of IAS products and processes.
- •Oversee client health, onboarding, and renewals.
- •Act as the main contact for assigned clients.
- •Provide timely problem resolution and escalations.
- •Prepare regular reports and analyze client activity.
- •Develop trusted relationships with key client stakeholders.
- •Ensure timely delivery of IAS solutions.
- •Assist with customer requests and escalations.
- •Identify at-risk scenarios and enact solutions.
- •Drive upsell opportunities with the Sales team.
- •Conduct regular business reviews with key clients.
- •Track customer engagements in internal systems.
- •Collaborate with Sales and Customer Success teams.
- •Onboard new customers effectively.
- •Communicate product enhancements to clients.
- •Share industry knowledge with team members.
Tools & Technologies
Microsoft PowerPointMicrosoft WordMicrosoft ExcelSalesforceGainsight
Languages
English – Business Fluent
German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Integral Ad Science and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Integral Ad Science
Industry
Other
Description
IAS is a leading global media measurement and optimization platform, delivering actionable data for superior ad results. Their mission is to be the global benchmark for trust and transparency in digital media quality.
Not a perfect match?
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