The AI Job Search Engine
Customer Success Manager(m/w/x)
Description
As a trusted advisor, you will drive business growth and service excellence by managing complex client relationships, overseeing financial performance, and ensuring the successful adoption of the company's solutions.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •University degree or equivalent education and experience
- •10+ years experience in Cloud-based solutions
- •Knowledge in multi-tier governance design
- •Experience in large IT advisory development
- •Passion for technology and XaaS business
- •Expertise in IT and business context
- •Background in budget management
- •Superior business acumen and ROI communication
- •High organizational and multi-tasking skills
- •Advanced leadership and coaching skills
- •Excellent communication and negotiation skills
Education
Tasks
- •Manage local accounts with complex service-based solutions
- •Interface directly with all levels of customer organizations
- •Build effective business relationships alongside account executives
- •Advise clients on market and IT strategies
- •Identify and close up-sell and cross-sell opportunities
- •Drive adoption and expansion of GreenLake business
- •Contribute to complex international bid engagements
- •Manage customer-specific services profit and loss
- •Forecast revenue and service costs accurately
- •Oversee demand and supply management for deals
- •Lead business governance and joint business reviews
- •Ensure service delivery excellence and contractual compliance
- •Maximize customer satisfaction through innovation
- •Improve financial performance of service contracts
- •Contribute to comprehensive account business plans
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Retirement Plans
- •Pension scheme
Other Benefits
- •Insurances
- •Bike and car leasing
- •Financial wellbeing support
Company Vehicle
- •Company car
Additional Allowances
- •Fringe benefits
Flexible Working
- •Flexible working time
- •Hybrid workplace model
More Vacation Days
- •30 vacation days
Healthcare & Fitness
- •Four HPE Wellness-Fridays
- •Physical wellbeing support
Generous Parental Leave
- •6-month paid parental leave
Learning & Development
- •Education and training support
- •Personal and professional development
- •Career development programs
Career Advancement
- •Career development support
Diverse Work
- •Diverse and dynamic work environment
Mental Health Support
- •Emotional wellbeing support
- Hewlett Packard EnterpriseFull-time/Part-timeWith HomeofficeSeniorBöblingen
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Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
As a trusted advisor, you will drive business growth and service excellence by managing complex client relationships, overseeing financial performance, and ensuring the successful adoption of the company's solutions.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •University degree or equivalent education and experience
- •10+ years experience in Cloud-based solutions
- •Knowledge in multi-tier governance design
- •Experience in large IT advisory development
- •Passion for technology and XaaS business
- •Expertise in IT and business context
- •Background in budget management
- •Superior business acumen and ROI communication
- •High organizational and multi-tasking skills
- •Advanced leadership and coaching skills
- •Excellent communication and negotiation skills
Education
Tasks
- •Manage local accounts with complex service-based solutions
- •Interface directly with all levels of customer organizations
- •Build effective business relationships alongside account executives
- •Advise clients on market and IT strategies
- •Identify and close up-sell and cross-sell opportunities
- •Drive adoption and expansion of GreenLake business
- •Contribute to complex international bid engagements
- •Manage customer-specific services profit and loss
- •Forecast revenue and service costs accurately
- •Oversee demand and supply management for deals
- •Lead business governance and joint business reviews
- •Ensure service delivery excellence and contractual compliance
- •Maximize customer satisfaction through innovation
- •Improve financial performance of service contracts
- •Contribute to comprehensive account business plans
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Retirement Plans
- •Pension scheme
Other Benefits
- •Insurances
- •Bike and car leasing
- •Financial wellbeing support
Company Vehicle
- •Company car
Additional Allowances
- •Fringe benefits
Flexible Working
- •Flexible working time
- •Hybrid workplace model
More Vacation Days
- •30 vacation days
Healthcare & Fitness
- •Four HPE Wellness-Fridays
- •Physical wellbeing support
Generous Parental Leave
- •6-month paid parental leave
Learning & Development
- •Education and training support
- •Personal and professional development
- •Career development programs
Career Advancement
- •Career development support
Diverse Work
- •Diverse and dynamic work environment
Mental Health Support
- •Emotional wellbeing support
About the Company
Hewlett Packard Enterprise
Industry
IT
Description
The company is a global edge-to-cloud provider that helps businesses connect, protect, analyze, and act on their data and applications.
- Hewlett Packard Enterprise
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Full-timeWith HomeofficeSeniorStuttgart - Hewlett Packard Enterprise
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