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AKAklamio

Customer Success Manager(m/w/x)

Berlin
Full-timeWith Home OfficeSenior

Strategic management of incentive marketing campaigns for global brands at a platform provider with 10+ years of market presence. Proven revenue responsibility and online marketing performance expertise required. Remote-first culture with the option to work from abroad.

Requirements

  • 5+ years experience in Customer Success, Sales, or Account Management
  • Experience in online marketing and performance indicators
  • Revenue responsibility for assigned accounts
  • Hands-on mindset and analytical thinking
  • Consulting, sales expertise, and digital marketing upselling
  • Excellent customer communication and presentation preparation
  • Team leadership or junior mentoring experience (Advantageous)
  • Strong interpersonal, motivational, and leadership skills
  • Operational and strategic effectiveness in fast-paced environments
  • Excellent business judgement and practical approach
  • Knowledge of French, Spanish, or Italian (Advantageous)

Tasks

  • Identify opportunities and observe market trends
  • Develop strategies and derive actionable measures
  • Provide strategic management and advice to customers
  • Support global brands in finding specific solutions
  • Manage projects and oversee budgets
  • Identify and pursue upsell opportunities
  • Own and nurture customer relationships
  • Act as a trusted advisor for all stakeholders
  • Track all essential project tasks
  • Improve process efficiency and resource utilization

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent
  • FrenchBasic
  • SpanishBasic
  • ItalianBasic

Benefits

Flexible Working

  • Remote-first culture
  • One office day weekly
  • Flexible working hours

Workation & Sabbatical

  • Remote work abroad

Competitive Pay

  • Competitive compensation package

More Vacation Days

  • 30 days paid vacation

Retirement Plans

  • Company pension scheme
  • Employer pension contributions

Team Events

  • Regular team events
  • Company celebrations

Learning & Development

  • Internal workshops

Other Benefits

  • Disability support and accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Aklamio and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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