Peter Park System GmbH
Customer Success Manager – Team Lead(m/w/x)
Full-timeOn-siteSenior
München
New Job?Nejo!
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MO
MossCustomer Success Management Team Lead(m/w/x)
München
Full-timeOn-siteExperienced
AI/ML
Description
In this high-impact role, you will build and lead a new CSM team in Munich, shaping its culture while managing a customer portfolio to drive growth and ensure long-term success for the organization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience leading Customer Success or Account Management team
- •Experience with SMB customers in B2B SaaS or FinTech
- •Fluency in German and English
- •Inspiring leadership and team cultivation skills
- •Strategic thinking and operational excellence
- •Passion for customers, product, and mission
Education
Bachelor's degree
OR
Master's degree
Tasks
- •Hire and onboard new team members
- •Lead and inspire a team of CSMs
- •Provide tailored coaching and consistent support
- •Manage team and individual performance
- •Monitor priorities and actionable data insights
- •Track key performance metrics and trends
- •Identify bottlenecks and drive continuous improvement
- •Manage a small portfolio of customers
- •Deepen relationships and drive account growth
- •Turn customers into loyal brand advocates
Tools & Technologies
B2B SaaSFinTech
Languages
German – Native
English – Business Fluent
Benefits
Competitive Pay
- •Top-of-market compensation package
- •Equity
Workation & Sabbatical
- •20 days work from abroad
Learning & Development
- •600EUR/GBP Learning & Development Budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Peter Park
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MO
MossCustomer Success Management Team Lead(m/w/x)
München
Full-timeOn-siteExperienced
AI/ML
New Job?Nejo!
The AI Job Search Engine
Description
In this high-impact role, you will build and lead a new CSM team in Munich, shaping its culture while managing a customer portfolio to drive growth and ensure long-term success for the organization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience leading Customer Success or Account Management team
- •Experience with SMB customers in B2B SaaS or FinTech
- •Fluency in German and English
- •Inspiring leadership and team cultivation skills
- •Strategic thinking and operational excellence
- •Passion for customers, product, and mission
Education
Bachelor's degree
OR
Master's degree
Tasks
- •Hire and onboard new team members
- •Lead and inspire a team of CSMs
- •Provide tailored coaching and consistent support
- •Manage team and individual performance
- •Monitor priorities and actionable data insights
- •Track key performance metrics and trends
- •Identify bottlenecks and drive continuous improvement
- •Manage a small portfolio of customers
- •Deepen relationships and drive account growth
- •Turn customers into loyal brand advocates
Tools & Technologies
B2B SaaSFinTech
Languages
German – Native
English – Business Fluent
Benefits
Competitive Pay
- •Top-of-market compensation package
- •Equity
Workation & Sabbatical
- •20 days work from abroad
Learning & Development
- •600EUR/GBP Learning & Development Budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Moss
Industry
FinancialServices
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
Not a perfect match?
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