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Customer Service Representative(m/w/x)
Description
You will drive a premium customer experience by managing the end-to-end sales order process in SAP while collaborating across teams to resolve queries and ensure seamless service delivery.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commercial education
- •5 years customer service experience
- •Advanced knowledge of SAP and MS Office
- •Experience in customer service or sales
- •Attention to details
- •Knowledge of chemical operations and products
- •Excellent communication and interpersonal skills
- •Strong customer focus
- •Teamwork and strong intercultural skills
- •Stress tolerance and multi-tasking ability
- •Very good English skills
Education
Tasks
- •Capture and execute sales orders accurately
- •Provide first-line support for customer inquiries
- •Resolve customer queries within set targets
- •Collaborate with internal supply chain and finance teams
- •Process rebates, commissions, and sample orders in SAP
- •Monitor open orders and identify potential problems
- •Inform customers of delivery or pricing deviations
- •Communicate order status and quality of service
- •Manage consignment stock reconciliation and invoicing
- •Issue pro-forma invoices and customer quotations
- •Follow up on customer payment reminders
- •Manage letters of credit with relevant departments
- •Maintain and clean up SAP order processes
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
- •Mobile working option
Competitive Pay
- •Attractive remuneration
Other Benefits
- •Modern social benefits
Retirement Plans
- •Company pension schemes
Informal Culture
- •Collegial team
- •High creative freedom
Diverse Work
- •Varied tasks
Learning & Development
- •Individual further training
- •Webinars
Healthcare & Fitness
- •Health management
Family Support
- •Work-life service
Mentorship & Coaching
- •Personal advice and coaching
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Customer Service Representative(m/w/x)
The AI Job Search Engine
Description
You will drive a premium customer experience by managing the end-to-end sales order process in SAP while collaborating across teams to resolve queries and ensure seamless service delivery.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commercial education
- •5 years customer service experience
- •Advanced knowledge of SAP and MS Office
- •Experience in customer service or sales
- •Attention to details
- •Knowledge of chemical operations and products
- •Excellent communication and interpersonal skills
- •Strong customer focus
- •Teamwork and strong intercultural skills
- •Stress tolerance and multi-tasking ability
- •Very good English skills
Education
Tasks
- •Capture and execute sales orders accurately
- •Provide first-line support for customer inquiries
- •Resolve customer queries within set targets
- •Collaborate with internal supply chain and finance teams
- •Process rebates, commissions, and sample orders in SAP
- •Monitor open orders and identify potential problems
- •Inform customers of delivery or pricing deviations
- •Communicate order status and quality of service
- •Manage consignment stock reconciliation and invoicing
- •Issue pro-forma invoices and customer quotations
- •Follow up on customer payment reminders
- •Manage letters of credit with relevant departments
- •Maintain and clean up SAP order processes
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
- •Mobile working option
Competitive Pay
- •Attractive remuneration
Other Benefits
- •Modern social benefits
Retirement Plans
- •Company pension schemes
Informal Culture
- •Collegial team
- •High creative freedom
Diverse Work
- •Varied tasks
Learning & Development
- •Individual further training
- •Webinars
Healthcare & Fitness
- •Health management
Family Support
- •Work-life service
Mentorship & Coaching
- •Personal advice and coaching
About the Company
Sasol
Industry
EnergyAutomation
Description
Das Unternehmen ist ein globales integriertes Chemie- und Energieunternehmen mit einer 70-jährigen Tradition.
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