Inside Sales Representative(m/w/x)

Requirements

• Degree in business, commercial education, or similar
• Minimum 3 years of professional experience
• Previous sales experience and customer focus
• Strong customer relationship management skills
• Strong communication and negotiation skills
• Technical understanding of products
• Diligence in data maintenance
• Very good English and German skills
• Proficiency in MS Office, SAP, or CRM

Tasks

• Manage all sales activities for small to medium European accounts
• Maintain customer relationships via phone, email, and occasional visits
• Evaluate and direct new inquiries to the appropriate sales channels
• Facilitate the entire sales process from lead generation to contract closure
• Collaborate with senior management and marketing on pricing strategies
• Network within industry associations to establish new customer contacts
• Respond to incoming customer inquiries regarding specific products
• Provide list price quotes, technical documentation, and samples
• Maintain accurate customer files for historical documentation
• Process quality questionnaires and certificates for customers
• Issue late payment reminders and conduct necessary follow-ups
• Coordinate claims and reimbursements with customer service representatives
• Provide backup for sales managers during their absences
• Support market research and sales-related administrative tasks

Work Experience

Education

Languages

Tools & Technologies