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CE
Cencora
last mo.

Customer Service Executive(m/w/x)

Berlin
Full-timeOn-site

Description

As a Customer Service Executive, you will be the first point of contact for international customers, ensuring that their complex logistical needs are met while maintaining strong relationships and compliance with regulations.

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Requirements

  • •Broad training in business administration, logistics, or operations
  • •Fluency in English and German
  • •Effective oral and written communication
  • •Ability to represent a positive and professional image
  • •Ability to prioritize workload and meet deadlines
  • •Strong problem solving, analytical, and investigative skills
  • •Flexibility in working shifts
  • •Proficient knowledge of Microsoft Word, Excel, PowerPoint, and Outlook

Education

Vocational certification

Tasks

  • •Engage in effective communication with customers, colleagues, and suppliers
  • •Maintain strong relationships with clients and support their complex needs
  • •Ensure shipments and customs requirements comply with regulations
  • •Calculate and present quotes for customers following established guidelines
  • •Adapt to shipment deviations and provide efficient solutions
  • •Generate sales leads and collaborate with sales on account development

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Languages

English – Business Fluent

German – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Cencora and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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