client
Customer Service Advisor(m/w/x)
Full-time/Part-timeOn-siteExperienced
Berlin
New Job?Nejo!
The AI Job Search Engine
CRCrunchyroll
German-English Customer Service Representative - Chat Support(m/w/x)
Berlin
from 2,600 / month
Part-time, Full-timeOn-siteExperienced
Nejo AI Summary
Supporting users with account, billing, and technical issues via chat and email for a global BPO provider. Professional customer service experience and German/English proficiency essential. Company pension scheme, online shopping discounts.
Requirements
- Professional experience in customer service
- Proficiency in German and English
- Composure in demanding situations
- Proactive communication skills
- Good computer and technical skills
- Knowledge of Anime and Manga
- Legal authorization to work in Germany
Tasks
- Handle customer inquiries via email and chat
- Support users with account and subscription issues
- Resolve billing and payment questions
- Assist with technical issues and malfunctions
- Provide information on products and services
- Collaborate with other departments to solve problems
- Document interactions conscientiously to maintain service standards
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Mentorship & Coaching
- Mentor support
- Regular coaching
- Individual support
Learning & Development
- Fresh-ups and development training
Retirement Plans
- Company pension scheme
Corporate Discounts
- Online shopping discounts
Career Advancement
- Internal training and career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Crunchyroll and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CRCrunchyroll
German-English Customer Service Representative - Chat Support(m/w/x)
Berlin
from 2,600 / month
Part-time, Full-timeOn-siteExperienced
Nejo AI Summary
Supporting users with account, billing, and technical issues via chat and email for a global BPO provider. Professional customer service experience and German/English proficiency essential. Company pension scheme, online shopping discounts.
Requirements
- Professional experience in customer service
- Proficiency in German and English
- Composure in demanding situations
- Proactive communication skills
- Good computer and technical skills
- Knowledge of Anime and Manga
- Legal authorization to work in Germany
Tasks
- Handle customer inquiries via email and chat
- Support users with account and subscription issues
- Resolve billing and payment questions
- Assist with technical issues and malfunctions
- Provide information on products and services
- Collaborate with other departments to solve problems
- Document interactions conscientiously to maintain service standards
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Mentorship & Coaching
- Mentor support
- Regular coaching
- Individual support
Learning & Development
- Fresh-ups and development training
Retirement Plans
- Company pension scheme
Corporate Discounts
- Online shopping discounts
Career Advancement
- Internal training and career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Crunchyroll and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Crunchyroll
Industry
Other
Description
Concentrix is a global company recognized for its workplace culture and commitment to equal employment opportunities.
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