Commercial Account Manager - Telco(m/w/x)

Description

In this role, you will lead major accounts, understanding their unique challenges while driving value and revenue. Your days will involve strategic planning, building strong customer relationships, and collaborating with partners to deliver tailored solutions.

Requirements

• •University or Bachelor's degree
• •Detailed knowledge of key customer types or products
• •Expertise recognized by peers
• •8-12 years of experience
• •Industry experience
• •Experience in product specialty (computers, printers, servers, storage)
• •Good leadership skills
• •Good time management skills
• •Broad understanding of customer needs
• •Ability to coordinate multiple partners
• •High-level customer management relationship building
• •Partner organization intelligence and management skills
• •Advanced sales negotiation and deal closing skills
• •Effective leadership of account resources
• •Expertise in managing end-to-end sales processes
• •Relevant knowledge of client's industry
• •Knowledge of company's solutions
• •Ability to understand customer's business issues
• •Ability to prioritize strategic sales activity
• •Excels in competitive selling skills
• •Sells across platform and specialty
• •Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity

Tasks

• •Serve as the main account lead for large named accounts
• •Understand clients' business and IT challenges
• •Drive value for clients while maximizing revenue
• •Build growth opportunities through account planning
• •Manage planning process with scheduled reviews
• •Collaborate with external partners for solution sales
• •Spend significant time directly with customers
• •Interface with all levels of customer organizations
• •Develop business plans with customers
• •Apply consultative-selling techniques to identify opportunities
• •Maintain high customer loyalty and build trust
• •Achieve and manage quarterly and annual quotas
• •Enter and update opportunities in the pipeline tool weekly
• •Implement industry-leading pipeline management practices
• •Execute margin recovery activities and strategies
• •Act as the first interface for international accounts
• •Identify customer requirements and match with company capabilities
• •Coordinate multiple internal and external partners
• •Build high-level customer management relationships
• •Utilize partner organization intelligence in management
• •Negotiate and close advanced sales deals
• •Lead account resources for efficient management
• •Manage end-to-end sales processes for large deals
• •Stay informed on industry trends and strategic directions
• •Engage specialist resources as needed
• •Translate customer business issues into company solutions
• •Prioritize strategic sales activities for complex solutions
• •Excel in competitive selling across platforms

Benefits