Commercial Account Manager - Telco(m/w/x)

Requirements

• University or Bachelor's degree
• Detailed knowledge of key customer types or products
• Expertise recognized by peers and managers
• 8-12 years of experience
• Industry experience
• Experience in product specialty (computers, printers, servers, storage)
• Good leadership skills
• Good time management skills
• Broad understanding of customer needs
• Ability to coordinate multiple partners
• High-level customer management relationship building
• Partner organization intelligence and management skills
• Advanced sales negotiation and deal closing skills
• Effective leadership of account resources
• Expertise in managing end-to-end sales processes
• Relevant knowledge of client's industry
• Knowledge of company's solutions
• Ability to understand customer's business issues
• Ability to prioritize strategic sales activity
• Excels in competitive selling skills
• Sells across platform and specialty
• Accountability and active learning

Tasks

• Serve as the main point of contact for large named accounts
• Understand clients' business and IT challenges
• Drive value for clients while maximizing revenue
• Focus on growing base business and new opportunities
• Manage account planning through scheduled reviews
• Leverage external partners for solution sales
• Spend significant time directly with customers
• Interface with various levels within customer organizations
• Develop business plans in collaboration with customers
• Apply consultative-selling techniques to identify opportunities
• Maintain high customer loyalty and build trust
• Achieve and manage quarterly and annual quotas
• Enter and update opportunities in the pipeline tool weekly
• Implement industry-leading pipeline management practices
• Execute margin recovery activities and strategies
• Act as the first interface for international accounts
• Identify customer requirements and match with company capabilities

Work Experience

Education

Languages