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Merck & Co., Inc.
23d ago

Associate Director - Learning and Development/Field Force Effectiveness(m/w/x)

München
Full-timeOn-siteSenior

Description

In this role, you will drive learning and development initiatives by collaborating with sales managers and business leaders to identify performance gaps and implement effective training solutions. Your day-to-day responsibilities will involve monitoring coaching effectiveness, analyzing trends, and ensuring that learning strategies align with business needs.

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Requirements

  • 10 years of experience in pharmaceutical industry or similar
  • Experience as sales representative, sales manager, and training manager
  • Fluency in spoken and written German and English
  • Willingness to travel
  • Demonstrated leadership skills
  • Advanced influencing skills
  • Adaptability, Business Administration, Business Case Development, Business Data Analytics, Business Management, Business Relationship Building, Change Management, Coaching, Data Analysis Tools, Learning Strategies, Management Process, Operations Management, Organizational Alignment, Process Improvements, Project Management, Results-Oriented, Stakeholder Engagement, Strategic Planning, Strategic Thinking
  • Valid Driving License

Education

Bachelor's degree

Work Experience

10 years

Tasks

  • Establish and maintain relationships with Business Unit Leads and mid-level managers
  • Analyze business needs and performance gaps to provide learning solutions
  • Implement the annual L&D Curriculum in alignment with local business needs
  • Train Sales Managers to excel as sales coaches
  • Monitor and report on the performance of sales managers' coaching and selling skills
  • Lead efforts to define desired performance outcomes with stakeholders
  • Identify performance needs and facilitate delivery of learning solutions
  • Monitor and analyze internal trends to recommend learning solutions
  • Stay updated on learning and development tools and practices
  • Translate client learning needs into effective learning strategies
  • Act as a liaison between Learning Support Services and stakeholders
  • Deliver training and support to TSV members as needed
  • Interpret feedback on learning solutions and suggest improvements
  • Report on learning effectiveness through KPIs and communicate suggestions
  • Document customization needs for learning programs
  • Review and recommend actions for interim learning activities
  • Align with stakeholders on Data & Analytics strategy for KPI management
  • Train managers on analytical tools to enhance team performance
  • Support resource allocation training for field team performance
  • Collaborate with Analytics/CRM teams to improve CRM capabilities
  • Work with GMs, BUDs, and sales managers on sales effectiveness solutions
  • Manage the execution and maintenance of the field coaching platform

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

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