Moss
Account Manager(m/w/x)
Full-timeOn-siteExperienced
Berlin
New Job?Nejo!
Your personal AI career agent
Managing a portfolio of high-value clients for a stablecoin-native clearing bank. 3+ years B2B customer-facing experience required. Shareholder status, relocation and visa support.
Requirements
- 3+ years customer-facing B2B role
- Experience in fast-paced start-up (50-100 employees)
- Based in Berlin or willing to relocate
- Comfortable traveling within Europe and globally
Tasks
- Manage a portfolio of high-value customers
- Grow revenue within the customer portfolio
- Understand and align with customer goals
- Help customers unlock value from services
- Maintain high customer satisfaction
- Build and maintain strong customer relationships
- Handle customer issues and ensure resolution
- Collaborate with the CRO on major deals
- Work with Customer Operations for onboarding and support
- Coordinate with Compliance Onboarding for customer activation
- Map customer journeys from contract to full ramp-up
- Identify and address process breakdowns
- Redesign ineffective processes
- Triage and manage complex accounts
- Shape the future of Account Management
- Set high standards for quality and performance
- Automate and systemize problem-solving
- Build trust and credibility with customers
- Foster connections across diverse backgrounds
- Deliver measurable and tangible results
- Be available and responsive to customer needs
- Thrive in a high-performance environment
- Care about the success of customers and colleagues
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Career Advancement
- Career growth opportunities
- Networking opportunities
Competitive Pay
- Shareholder status
Other Benefits
- Relocation support
- Visa support
Modern Equipment
- Apple MacBook and AirPods
Free or Subsidized Food
- Lunch benefit
Healthcare & Fitness
- Gym benefit
- Comprehensive Medical insurance
- Dental insurance
- Vision insurance
Parking & Commuter Benefits
- Office in city center
Team Events
- 4 annual on-/offsites
Additional Allowances
- Annual development budget
Retirement Plans
- 401(k) retirement plan
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Augustus and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Bella & Bona
Account Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - autarc
Account Manager - Germany(m/w/x)
Full-timeOn-siteExperiencedBerlin
Managing a portfolio of high-value clients for a stablecoin-native clearing bank. 3+ years B2B customer-facing experience required. Shareholder status, relocation and visa support.
Requirements
- 3+ years customer-facing B2B role
- Experience in fast-paced start-up (50-100 employees)
- Based in Berlin or willing to relocate
- Comfortable traveling within Europe and globally
Tasks
- Manage a portfolio of high-value customers
- Grow revenue within the customer portfolio
- Understand and align with customer goals
- Help customers unlock value from services
- Maintain high customer satisfaction
- Build and maintain strong customer relationships
- Handle customer issues and ensure resolution
- Collaborate with the CRO on major deals
- Work with Customer Operations for onboarding and support
- Coordinate with Compliance Onboarding for customer activation
- Map customer journeys from contract to full ramp-up
- Identify and address process breakdowns
- Redesign ineffective processes
- Triage and manage complex accounts
- Shape the future of Account Management
- Set high standards for quality and performance
- Automate and systemize problem-solving
- Build trust and credibility with customers
- Foster connections across diverse backgrounds
- Deliver measurable and tangible results
- Be available and responsive to customer needs
- Thrive in a high-performance environment
- Care about the success of customers and colleagues
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Career Advancement
- Career growth opportunities
- Networking opportunities
Competitive Pay
- Shareholder status
Other Benefits
- Relocation support
- Visa support
Modern Equipment
- Apple MacBook and AirPods
Free or Subsidized Food
- Lunch benefit
Healthcare & Fitness
- Gym benefit
- Comprehensive Medical insurance
- Dental insurance
- Vision insurance
Parking & Commuter Benefits
- Office in city center
Team Events
- 4 annual on-/offsites
Additional Allowances
- Annual development budget
Retirement Plans
- 401(k) retirement plan
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Augustus and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Augustus
Industry
FinancialServices
Description
Augustus re-thinks money clearing for the internet era, offering programmable access to hard currencies for global financial institutions.
Not a perfect match?
- Moss
Account Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin - Bella & Bona
Account Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - autarc
Account Manager - Germany(m/w/x)
Full-timeOn-siteExperiencedBerlin