Moss
Account Manager(m/w/x)
Full-timeOn-siteExperienced
Berlin
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BEBella & Bona
Account Manager(m/w/x)
Berlin, München
Full-timeOn-siteExperienced
Nejo AI Summary
Primary contact for B2B customers of a workplace food program at a food-tech company, handling on-site visits and contract adjustments. Ability to identify and drive upsell opportunities required. Daily lunch allowance.
Requirements
- Experience in Account Management, Customer Success, or comparable B2B-facing role
- Strong relationship-building and communication skills
- Structured, reliable, and hands-on working style
- Comfortable coordinating multiple stakeholders and departments
- Commercial mindset with ability to identify and drive upsell opportunities
- Confident working with contracts, invoices, and operational topics
- Fluency in German and English
- Regular in-person visits to kitchens to stay close to daily operations
Tasks
- Act as the primary contact for B2B customers
- Handle day-to-day communication via email, calls, and in-person meetings
- Build and maintain strong relationships with customer champions
- Conduct regular feedback sessions and on-site visits
- Support contract adjustments and account configuration
- Orchestrate customer requests and feedback across departments
- Ensure internal teams have relevant information for effective service
- Manage premium account support for key customers
- Coordinate invoice-related topics with customers and the invoicing team
- Identify upsell opportunities within existing accounts
- Drive upsell initiatives with Sales and City Managers
- Encourage and track customer referrals
- Align weekly with City Managers on contracts and sales numbers
- Visit kitchens regularly to stay close to daily operations
- Coordinate daily with Logistics Managers on delivery feedback
- Align weekly with Customer Support on end-user communication
- Support and close upsell deals, including demos and negotiations
- Own selected marketing initiatives for existing customers
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Free or Subsidized Food
- Daily lunch allowance
Informal Culture
- Fun and dynamic work environment
- Frequent communication and collaboration
Purpose-Driven Work
- Full responsibility from day 1
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bella & Bona and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BEBella & Bona
Account Manager(m/w/x)
Berlin, München
Full-timeOn-siteExperienced
Nejo AI Summary
Primary contact for B2B customers of a workplace food program at a food-tech company, handling on-site visits and contract adjustments. Ability to identify and drive upsell opportunities required. Daily lunch allowance.
Requirements
- Experience in Account Management, Customer Success, or comparable B2B-facing role
- Strong relationship-building and communication skills
- Structured, reliable, and hands-on working style
- Comfortable coordinating multiple stakeholders and departments
- Commercial mindset with ability to identify and drive upsell opportunities
- Confident working with contracts, invoices, and operational topics
- Fluency in German and English
- Regular in-person visits to kitchens to stay close to daily operations
Tasks
- Act as the primary contact for B2B customers
- Handle day-to-day communication via email, calls, and in-person meetings
- Build and maintain strong relationships with customer champions
- Conduct regular feedback sessions and on-site visits
- Support contract adjustments and account configuration
- Orchestrate customer requests and feedback across departments
- Ensure internal teams have relevant information for effective service
- Manage premium account support for key customers
- Coordinate invoice-related topics with customers and the invoicing team
- Identify upsell opportunities within existing accounts
- Drive upsell initiatives with Sales and City Managers
- Encourage and track customer referrals
- Align weekly with City Managers on contracts and sales numbers
- Visit kitchens regularly to stay close to daily operations
- Coordinate daily with Logistics Managers on delivery feedback
- Align weekly with Customer Support on end-user communication
- Support and close upsell deals, including demos and negotiations
- Own selected marketing initiatives for existing customers
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Free or Subsidized Food
- Daily lunch allowance
Informal Culture
- Fun and dynamic work environment
- Frequent communication and collaboration
Purpose-Driven Work
- Full responsibility from day 1
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bella & Bona and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Bella & Bona
Industry
Food
Description
The company is a venture-capital-backed food-tech company offering a workplace food program that employees enjoy every day.
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- Moss
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Full-timeOn-siteExperiencedBerlin - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - iwoca
Account Manager(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Main, Berlinfrom 36,000 - 44,000 / year