iwoca
Account Manager(m/w/x)
Full-timeOn-siteExperienced
from 36,000 - 44,000 / year
Frankfurt am Main, Berlin
New Job?Nejo!
The AI Job Search Engine
MO
MossAccount Manager(m/w/x)
Berlin
Full-timeOn-siteExperienced
Description
In this role, you will engage with clients to understand their finance goals and activate spend management features. Your daily responsibilities will include identifying upselling opportunities, measuring success through key metrics, and continuously improving the client journey to enhance satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Proven experience in a proactive commercial-centric role
- •Prior experience with upselling products and features
- •Fluency in German (C2) and English (C1)
- •Customer obsession and empathy
- •Commercial mindset and negotiation skills
- •Clear communication skills
- •Analytical mindset and problem-solving skills
- •Expert operational skills and efficiency
Work Experience
approx. 1 - 4 years
Tasks
- •Drive customer engagement by building and nurturing scalable relationships
- •Develop a deep understanding of clients' finance goals
- •Guide and consult clients to activate spend management features
- •Identify new business opportunities through upselling
- •Optimize product features to increase value for existing accounts
- •Monitor revenue trajectory using specific KPIs
- •Measure key metrics such as spend engagement and renewals
- •Compile and communicate client feedback as a product ambassador
- •Advise on current and future product features
- •Design and deliver client journey touchpoints for continuous improvement
- •Enhance customer satisfaction to support long-term retention
Languages
German – Native
English – Business Fluent
Benefits
Workation & Sabbatical
- •20 days work from abroad
Learning & Development
- •600 EUR Learning & Development Budget
Other Benefits
- •Other local benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MO
MossAccount Manager(m/w/x)
Berlin
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
In this role, you will engage with clients to understand their finance goals and activate spend management features. Your daily responsibilities will include identifying upselling opportunities, measuring success through key metrics, and continuously improving the client journey to enhance satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Proven experience in a proactive commercial-centric role
- •Prior experience with upselling products and features
- •Fluency in German (C2) and English (C1)
- •Customer obsession and empathy
- •Commercial mindset and negotiation skills
- •Clear communication skills
- •Analytical mindset and problem-solving skills
- •Expert operational skills and efficiency
Work Experience
approx. 1 - 4 years
Tasks
- •Drive customer engagement by building and nurturing scalable relationships
- •Develop a deep understanding of clients' finance goals
- •Guide and consult clients to activate spend management features
- •Identify new business opportunities through upselling
- •Optimize product features to increase value for existing accounts
- •Monitor revenue trajectory using specific KPIs
- •Measure key metrics such as spend engagement and renewals
- •Compile and communicate client feedback as a product ambassador
- •Advise on current and future product features
- •Design and deliver client journey touchpoints for continuous improvement
- •Enhance customer satisfaction to support long-term retention
Languages
German – Native
English – Business Fluent
Benefits
Workation & Sabbatical
- •20 days work from abroad
Learning & Development
- •600 EUR Learning & Development Budget
Other Benefits
- •Other local benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Moss
Industry
IT
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
Not a perfect match?
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