iwoca
Account Manager(m/w/x)
Full-timeOn-siteExperienced
Frankfurt am Main, Berlin
from 36,000 - 44,000 / year
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Activating and optimizing AI-driven spend management features for SMBs. German C2 and English C1 fluency needed. 20 days work from abroad, €600 L&D budget.
Requirements
- Proven experience in a proactive commercial-centric role
- Prior experience with upselling products and features
- Fluency in German (C2) and English (C1)
- Customer obsession and empathy
- Commercial mindset and negotiation skills
- Clear communication skills
- Analytical mindset and problem-solving skills
- Expert operational skills and efficiency
Tasks
- Drive customer engagement by building and nurturing scalable relationships
- Develop a deep understanding of clients' finance goals
- Guide and consult clients to activate spend management features
- Identify new business opportunities through upselling
- Optimize product features to increase value for existing accounts
- Monitor revenue trajectory using specific KPIs
- Measure key metrics such as spend engagement and renewals
- Compile and communicate client feedback as a product ambassador
- Advise on current and future product features
- Design and deliver client journey touchpoints for continuous improvement
- Enhance customer satisfaction to support long-term retention
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Workation & Sabbatical
- 20 days work from abroad
Learning & Development
- 600 EUR Learning & Development Budget
Other Benefits
- Other local benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Junior Account Manager(m/w/x)
Full-timeOn-siteJuniorBerlin, Frankfurt am Mainfrom 36,000 - 40,000 / year
Activating and optimizing AI-driven spend management features for SMBs. German C2 and English C1 fluency needed. 20 days work from abroad, €600 L&D budget.
Requirements
- Proven experience in a proactive commercial-centric role
- Prior experience with upselling products and features
- Fluency in German (C2) and English (C1)
- Customer obsession and empathy
- Commercial mindset and negotiation skills
- Clear communication skills
- Analytical mindset and problem-solving skills
- Expert operational skills and efficiency
Tasks
- Drive customer engagement by building and nurturing scalable relationships
- Develop a deep understanding of clients' finance goals
- Guide and consult clients to activate spend management features
- Identify new business opportunities through upselling
- Optimize product features to increase value for existing accounts
- Monitor revenue trajectory using specific KPIs
- Measure key metrics such as spend engagement and renewals
- Compile and communicate client feedback as a product ambassador
- Advise on current and future product features
- Design and deliver client journey touchpoints for continuous improvement
- Enhance customer satisfaction to support long-term retention
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Workation & Sabbatical
- 20 days work from abroad
Learning & Development
- 600 EUR Learning & Development Budget
Other Benefits
- Other local benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Moss
Industry
IT
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
Not a perfect match?
- iwoca
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Full-timeOn-siteExperiencedAugsburg, Berlin - Bella & Bona
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Full-timeOn-siteExperiencedBerlin, München - iwoca
Junior Account Manager(m/w/x)
Full-timeOn-siteJuniorBerlin, Frankfurt am Mainfrom 36,000 - 40,000 / year