Tripadvisor
Account Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Hamburg, Berlin
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Client relationship management, revenue growth via solution sales for popular restaurants on European platform. Fluency in German and English, confidence in phone-based commercial negotiations required. 2 days home office, additional remote work flexibility.
Requirements
- Fluency in German and English
- Experience in account management or related role
- Self-driven and results-oriented professional
- Confidence in phone-based commercial negotiations
- Understanding of revenue management and performance
- Analytical and creative problem-solving skills
- Ability to build long-term business relationships
- Autonomous management of KPIs and metrics
- Adept management of multiple projects
- Ability to work on hybrid basis
- Experience in Internet, digital, or tech
- Background in pitching and selling promotions
- Comfort managing high volume call activity
- Experience handling large account portfolios
- Organized performance in fast-paced environments
Tasks
- Manage relationships with a portfolio of restaurants
- Drive monthly revenue growth through solution sales
- Serve as the primary point of contact for clients
- Provide support via email and phone
- Advise on positioning, revenue management, and marketing
- Execute action plans with sales and marketing teams
- Develop promotional plans including festivals and loyalty programs
- Negotiate win-win conditions to optimize restaurant margins
- Increase seat-occupancy rates through strategic planning
- Monitor compliance with quality policies and terms
- Ensure an excellent B2C user experience
- Provide tool training and technical support
- Collaborate with departments to improve product relevance
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Job Security
- Permanent contract
Flexible Working
- Flexible working environment
- 2 days home office
- Additional remote work flexibility
Competitive Pay
- Competitive fixed salary
Bonuses & Incentives
- Bonus
Informal Culture
- International teams
- Multicultural environment
- Highly inclusive working environment
Corporate Discounts
- Lifestyle benefits
Learning & Development
- Continuous learning programs
- Development programs
Mental Health Support
- Free Calm app access
Generous Parental Leave
- 12-week paid parental leave
- 12-week paid caregiver leave
Other Benefits
- Life insurance
- Disability insurance
Retirement Plans
- Attractive pension plans
Free or Subsidized Food
- Modern offices with dining
Snacks & Drinks
- Coffee point
- Leisure area
Team Events
- Team building events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Fork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Client relationship management, revenue growth via solution sales for popular restaurants on European platform. Fluency in German and English, confidence in phone-based commercial negotiations required. 2 days home office, additional remote work flexibility.
Requirements
- Fluency in German and English
- Experience in account management or related role
- Self-driven and results-oriented professional
- Confidence in phone-based commercial negotiations
- Understanding of revenue management and performance
- Analytical and creative problem-solving skills
- Ability to build long-term business relationships
- Autonomous management of KPIs and metrics
- Adept management of multiple projects
- Ability to work on hybrid basis
- Experience in Internet, digital, or tech
- Background in pitching and selling promotions
- Comfort managing high volume call activity
- Experience handling large account portfolios
- Organized performance in fast-paced environments
Tasks
- Manage relationships with a portfolio of restaurants
- Drive monthly revenue growth through solution sales
- Serve as the primary point of contact for clients
- Provide support via email and phone
- Advise on positioning, revenue management, and marketing
- Execute action plans with sales and marketing teams
- Develop promotional plans including festivals and loyalty programs
- Negotiate win-win conditions to optimize restaurant margins
- Increase seat-occupancy rates through strategic planning
- Monitor compliance with quality policies and terms
- Ensure an excellent B2C user experience
- Provide tool training and technical support
- Collaborate with departments to improve product relevance
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Job Security
- Permanent contract
Flexible Working
- Flexible working environment
- 2 days home office
- Additional remote work flexibility
Competitive Pay
- Competitive fixed salary
Bonuses & Incentives
- Bonus
Informal Culture
- International teams
- Multicultural environment
- Highly inclusive working environment
Corporate Discounts
- Lifestyle benefits
Learning & Development
- Continuous learning programs
- Development programs
Mental Health Support
- Free Calm app access
Generous Parental Leave
- 12-week paid parental leave
- 12-week paid caregiver leave
Other Benefits
- Life insurance
- Disability insurance
Retirement Plans
- Attractive pension plans
Free or Subsidized Food
- Modern offices with dining
Snacks & Drinks
- Coffee point
- Leisure area
Team Events
- Team building events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Fork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
The Fork
Industry
Food
Description
Das Unternehmen ist eine führende Restaurant-Reservierungsplattform in Europa, die Gäste mit beliebten Restaurants verbindet.
Not a perfect match?
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